by ·Comments Off on Cancelled: Planned Outage: Maintenance on Wireless “denison” and Student “eduroam”, Thur. 7/21/16 5-7am

No changes were made.  This maintenance will be re-scheduled.

Original post:

ITS will be performing network maintenance on Thursday 7/21/16 from 5:00-7:00am which may result in the loss of the wireless connection when connecting to “denison” or “eduroam” for students.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Denison Dollars Payments Currently Unavailable – Tues 7/19/16

Update:

CBORD has resolved the issue around 4pm on 7/19/16, and Denison Dollars payments via ID cards are currently working. If you see any problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original post:

Due to an issue with the CBORD system, Denison Dollars payments via ID cards are currently unavailable. The vendor is working to correct the issue and this post will be updated as soon as the problem is corrected.

If you have any questions, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Denison Mac Users: New Mac Management Tool (JAMF Casper Suite) Being Implemented…

ITS has has been working with our Mac support consultant, Encore Technologies, to implement a new tool to deploy & update software on Mac computers. The tool is the JAMF Casper Suite and it is an industry-leading Mac management tool. It will replace the “Managed Software Center” that appears in your dock.

As a result, you may see a “QuickAdd” package from JAMF being delivered to you via the Managed Software Center. This enrolls your computer in Casper and enables ITS to distribute software and updates to it. If you do, please accept the update that installs the QuickAdd package. Once your computer is enrolled, the only other change you will see right away is a “logging out” message after you log out of your computer that indicates it is checking for policies & updates.

Additional information will be shared as the Casper implementation proceeds.

In the meantime, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if you have any questions or experience any issues on your Mac.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Burton Morgan, Thur. 7/21/16 5-7am

Update 7/21/16 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 7/21/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Burton Morgan

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Olin, & Sigma Chi Tue. 7/19/16 5-7am

Update 7/19/16 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 7/19/16 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Olin Science Hall

Sigma Chi

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Denison Dollars Payments with ID Cards Unavailable Monday 7/18/16 due to System Migration

Update on 07/18/2016 at 7:30pm:

The migration to the new system is complete, and users should be able to pay with Denison Dollars now. Please report any problems to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu

Original post:

On Mon, July 18th 2016, students, faculty, and staff will be unable to pay with Denison Dollars via their Denison ID card while Denison’s current CBORD ID card system is being migrated to a new CBORD system. This migration is projected to be completed by Tuesday morning, July 19th 2016. You will be able to use your Denison ID Card to access doors, parking garage and library resources as usual while the migration is occurring.

by ·Comments Off on Monthly Security Awareness Newsletter – July

July edition:

CEO Fraud

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201607_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Burton Morgan, Olin, & Sigma Chi Thurs. 7/14/16 5-7am

Update 7/14/16 6:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 7/14/16 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Burton Morgan

Olin

Sigma Chi

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed – Planned Outage: Network Maintenance in Physical Plant, Wed. 7/13/16 4:30-5pm

Update 7/13/16 5:00 pm:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (seewww.denison.edu/its/helpdesk for hours).

ITS will be performing network maintenance on Wednesday 7/13/16 from 4:30pm-5:00pm which may result in the loss of the wired or wireless network in the Physical Plant.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Burton Morgan, Tues. 7/12/16 5-7am

Update 7/12/16 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

ITS will be performing network maintenance on Tuesday 7/12/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in Burton Morgan.

Original Post:

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.