A power outage on campus has caused the network to go down in a few buildings across campus. Facilities is working on this outage. An update will be posted when available.
Dustin
Homestead
Poly Anderson
Recycle Plant
Planned Outage: Network Maintenance, Tues. 3/17/26 6-7am
ITS will be performing network maintenance on Tuesday 3/17/26 from 6:00-7:00am which may result in the loss of the wired or wireless network campus wide.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
ITS Self Service Upgrade on Denison Mac Computers
ITS will be upgrading the Self Service application on Denison Mac computers to provide a more modern and consistent user experience. The updated version includes improved functionality while maintaining the same software access and workflows users are familiar with.
No action is required. The upgrade will be installed automatically on your Denison computer.
Once installed, Self Service will continue to appear in your Applications folder and Dock (if it was previously pinned). You will also notice a new Self Service menu bar item, which provides quick access to available software.
No restart or additional prompts are expected during the upgrade.
On a Denison Mac computer, you will see:
• A new Self Service icon in the Apple menu bar:
• New Self-Service Interface:
[Completed] Planned Xtender Maintenance, Thursday, Mar 12 2026 from 4:00AM – 7:00AM EDT
Update 8:40AM: Maintenance is complete, if you experience any issues, please try using an incognito window, or clearing your browser cache. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
Update 7:15AM: Maintenance is running long on this update, This post will be updated when maintenance is complete
Original Post: Denison Information Technology Services (ITS) will be applying updates on Thursday, Mar 12th, 2026 from 4:00 AM – 7:00 AM EDT that will impact Xtender. Users will not be able to access or use this service until the maintenance has been completed.
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
[Completed] Planned Maintenance – MyDenison Search Maintenance, Tuesday 3/3/26 6-7:00 am
Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
Original Post:
On Tuesday, March 3, 2026, from 6:00 to 7:00 a.m., ITS will be performing server maintenance to MyDenison. During the maintenance there may be interruptions to MyDenison, specifically the search interface. During this time you may not see results from a search or limited results. Once work is complete the search functionality should be back to normal.
This post will be updated when the work is complete. Thank you for your patience and understanding. If you experience any MyDenison issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Completed] Workday Service Outage
Update 2/20/26 2:30pm:
Workday tenants are back online.
Original Post 2/20/26 1:30pm:
We are currently experiencing a service interruption affecting our Workday platform. This isn’t unique to Denison – Workday is aware of the issue and is actively working to resolve it as quickly as possible. We will share updates as soon as more information becomes available. If you have any questions in the meantime, please reach out to servicedesk@denison.edu.
[Complete] Network Maintenance, Thurs. 2/19/26 5-7:30am
Update 2/19/26 8am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS will be performing network maintenance on Thursday 2/19/26 from 5:00-7:30am which will result in the loss of wireless network across campus
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Complete] Network Maintenance, Wed. 2/18/26 6-730am
Update 2/18/26 705am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS will be performing network maintenance on Wednesday 2/18/26 from 6:00-7:30am which may result in the loss of the wired or wireless network in the following locations:
Beta House
Chamberlin
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Complete] Network Maintenance, Thurs. 2/5/26 5-7am
ITS will be performing network maintenance on Thursday 2/5/26 from 5:00-7:00am which may result in the loss of wireless network across campus
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Completed] Planned Banner Maintenance Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST
Update 2/21/26 7:55am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.
Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.
Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Nelnet Payment Gateway
MyDenison content that relies on Banner data
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.