Update 2/20/26 2:30pm:
Workday tenants are back online.
Original Post 2/20/26 1:30pm:
We are currently experiencing a service interruption affecting our Workday platform. This isn’t unique to Denison – Workday is aware of the issue and is actively working to resolve it as quickly as possible. We will share updates as soon as more information becomes available. If you have any questions in the meantime, please reach out to servicedesk@denison.edu.
Update 2/19/26 8am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS will be performing network maintenance on Thursday 2/19/26 from 5:00-7:30am which will result in the loss of wireless network across campus
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update 2/18/26 705am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS will be performing network maintenance on Wednesday 2/18/26 from 6:00-7:30am which may result in the loss of the wired or wireless network in the following locations:
Beta House
Chamberlin
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
ITS will be performing network maintenance on Thursday 2/5/26 from 5:00-7:00am which may result in the loss of wireless network across campus
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.
Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Nelnet Payment Gateway
MyDenison content that relies on Banner data
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Update: 02/12/2026 06:35 am
The maintenance has been completed. If you experience any issues, please report them to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
Original Post:
ITS is performing maintenance on DenAI on 02/12/2026 between 5 am and 7 am. During this time, DenAI performance might be degraded, or the service might be unavailable. If you experience issues, please try again after some time. Any work done during this time might be lost and unrecoverable.
If you have any additional questions, please contact the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
ITS will be performing network maintenance on Wednesday 2/4/26 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations
Beta House
Chamberlin
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
Original Post:
On Tuesday, January 27, 2026, from 6:00 to 7:00 a.m., ITS will be performing server maintenance to MyDenison. During the maintenance there may be interruptions to MyDenison, specifically the search interface. During this time you may not see results from a search or limited results. Once work is complete the search functionality should be back to normal.
This post will be updated when the work is complete. Thank you for your patience and understanding. If you experience any MyDenison issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update 1/28/26 7am:The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post
ITS will be performing network maintenance on Wednesday 1/28/26 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations
Beta House
Chamberlin
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.
Original Post:
ITS is performing maintenance on DenAI during the winter break. During this time, DenAI performance might be degraded or the service might be unavailable during certain times. If you experience issues, please try again after some time.
We appreciate your patience and understanding as we ensure the systems are up-to-date and secure. This post will be updated once the maintenance has been completed.