ITS will be performing network maintenance on Tuesday 6/2/26 from 6:00am-7:00am which may result in the loss of the wired or wireless network campus wide.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Complete] Planned Network Maintenance, Sat. 5/30/26 8am-3pm
ITS will be performing network maintenance on Saturday 5/30/26 from 8:00am-3:00pm which may result in the loss of the wired or wireless network campus wide.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Unplanned Canvas Outage
Update 5/8/26 8:45am:
Canvas service was restored late last night, and systems are now back online.
Original Post:
ITS is aware of a national Canvas service outage and is looking into the issue. Our teams are in constant contact with the service provider and are monitoring the situation in real-time. At this moment, we have no specific details regarding the duration of the outage or a definitive restoration window. We will provide updates as more information becomes available.
Potential data breach involving Canvas
Denison is aware of a data breach involving Instructure, the parent company of Canvas, our learning management system. This reported data breach is a nationwide event affecting multiple institutions.
Currently, Denison has not been notified of any direct impact to our campus. Canvas continues to be available for use by faculty, staff, and students.
Updates from Instructure are available on their status page. We will continue to monitor the situation and will provide updates if and when new information is available.
[Completed] Planned Banner Maintenance Saturday, April 18th, 2026 from 6:00 AM – 8:00 AM EDT
Update: 4/18/26 7:20am
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.
Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, April 18th, 2026 from 6:00 AM – 8:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.
Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Nelnet Payment Gateway
MyDenison content that relies on Banner data
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
[Resolved] Network Outage: Multiple Campus Buildings Without Power
Update 4/14/26 11:39pm:
The network is back online. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
A power outage on campus has caused the network to go down in several buildings across campus. These are the buildings that the network is currently down:
Kappa Sigma
Rose House
Sigma Chi
Dustin Cabin
Lamson Lodge
Polly Anderson
[Complete] Planned Outage: Network Maintenance, Wed. 4/7/26 6-7am
Update 4/7/26 6:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post
ITS will be performing network maintenance on Wednesday 4/7/26 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations
Mitchell Center
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Completed] Planned DenAI Maintenance – Thursday March 26th from 6:30 – 7:30am EDT
Update 3/26/26 7:25am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.
Original Post:
ITS is performing maintenance on DenAI between 6:30am and 7:30am on March 26th. During this time, DenAI performance might be degraded, or the service might be unavailable. If you experience issues, please try again after some time. Any work done during this time might be lost and unrecoverable.
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
[Complete] Network Maintenance, Tues. 3/24/26 6-7am
ITS will be performing network maintenance on Tuesday 3/24/26 from 6:00-7:00am which may result in the loss of the wired or wireless network campus wide.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
[Resolved] Unplanned Student Printing and Student home directory outage Monday 3/23/2026 12:00AM – 8:35AM
There was an unplanned outage on the student print server, affecting labprinters.denison.edu, printrelease.denison.edu, and the U: drive on Monday from 12:00AM to 8:35 AM. This issue should now be resolved.
If you had issues printing or accessing the U: drive in this time period, please try again now that the issue is resolved.
If you have any questions, please reach out to servicedesk@denison.edu.