Update 1/4/24 8:00pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Wednesday 1/3/24 from 4:30pm to 8:00pm and Thursday 1/4/24 from 4:30pm to 8:00pm which may result in the loss of the wired or wireless network in the following locations.

Slayter Union

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 2/3/15 2:20pm:
The network has been restored to all locations. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS identified a network outage at 10am this morning. The locations without network are Soccer, Baseball, Softball, Rose House, Lamson Lodge, and Dustin Cabin. ITS is troubleshooting the issue and will provide an update as soon as possible.

Update 9/21/23 7:10am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).


Original post:
ITS will be performing network maintenance on Thursday 9/21/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Mitchell Center
Barney
Beaver
Burton Morgan
Burton Music
Doane Dance
Gilpatrick House
Higley Hall
Knapp

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 8/22/23 3:00pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Update 8/22/23 12:30pm:
The network maintenance is taking longer than expected. We will update this post when the maintenance is complete.

Original Post:
ITS will be performing network maintenance on Tuesday 8/22/23 from 10:00am-12pm which may result in the loss of the wired or wireless network in the following locations.

Beta House
Chamberlin

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 12:45pm
“Denison-Guest” and “Denison-JoinWiFi” are now working as normal. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Update 9:55AM
ITS has received a number of reports and confirmed issues connecting to the Denison-JoinWifi and Denison-Guest networks. When you select those networks, you may see your device is attempting to connect but find it hangs on that step and never completes the connection. ITS is working to diagnose and correct this issue as soon as possible. Until this is resolved, If this occurs please try the following workarounds:

For Denison-JoinWifi (wireless helper network used as you are connecting to eduroam):

  • If you are trying to connect a mobile device to eduroam and have a cellular network connection, please SKIP the step of connecting the Denison-JoinWifi network and instead open a web browser (Safari on iPhone/iPad and Chrome on all other devices) and go to joinwifi.denison.edu and follow the prompts.
  • If you are trying to connect a laptop to eduroam, please visit the ITS Service Desk in Fellows Hall Room 100A for assistance today between 8am-5pm.

For Denison-Guest (wireless network for those who are NOT current faculty, staff, or students):

  • At the current time there is not a workaround for Denison-Guest users to access wireless. For wired network access, you may use a computer in a public lab like Fellows Hall Room 100A. Staff at the ITS Service Desk can provide you with a guest network account you can use to log into one of the lab computers.

This post will be updated as soon as more information is available.

Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 if you have further questions.

Original Post 8/21/2023 9:30AM

ITS has noticed that the wireless networks “Denison-JoinWiFi” and “Denison-Guest” are not able to connect this morning. ITS is currently looking into the issue and will post an update as soon as possible.

Update 8/11/23 5:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Friday 8/11/23 from 5:00-7:00am which may result in the interruption of some data center services. General internet access is expected be available during the outage.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 8/10/23 6:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Thursday 8/10/23 from 5:00-7:00am which will result in the loss of the wired and wireless network in the following locations.

Shaw Core Impacted Buildings:
Athletics      
Beaver      
Crawford        
East             
Huffman          
Shepardson             
Swasey                 
Shaw             
Sawyer         
Whisler        
Hoaglin
Gilpatrick

Curtis Core Impacted Buildings:
Curtis West
Curtis East
Sigma Chi
Brown
Upper and Lower Elm
Myers
Sunset House
Pratt
Smith
Morrow
Hayes & Wright
Preston
Shorney
Curtis East
Silverstein
Pump House
Kappa Sigma
Herrick
Schaff
Taylor
Beta House
Moshier-hutchison

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 8/9/23 6:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be performing core network maintenance in Burke on Wednesday 8/9/23 from 5:00-7:00am which will result in the loss of the wired or wireless network in the following locations.

Mulberry House
Eisner Center
Stone
Burke
Cinema House
Monomoy
Bryant
Burton Hall
King
Open House
Doane Dance
Monomoy Annex

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 8/3/23 6:38am
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be performing network maintenance on Thursday 8/3/23 from 5:00-7:00am which may result in the loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

6/27/23: 6:50am
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/26/23: 4:30pm
Tomorrows maintenance will focus on network phone configurations. We could notice interruptions on our campus phones during this change window.

6/24/23 7:50am
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/20/23 6:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/15/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/12/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/9/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/6/23 7:05am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/5/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/1/23 7:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

5/30/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be updating core networking equipment in Burton Morgan and Fellows over the next several weeks. Below is a list of planned maintenance windows to complete the replacement of this equipment. These dates and times are subject to change but we will update this post accordingly.

Please do not edit files over the network or submit information online during these time periods as your work may be lost when network outages occur.

This post will be updated after each change window when the work is complete. If you have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

DateWeekdayChange Window Time
5/30/23Tuesday5-7am
6/1/23Thursday5-7am
6/5/23Monday5-7am
6/6/23Tuesday5-7am
6/9/23Friday5-7am
6/12/23Monday5-7am
6/15/23Thursday5-7am
6/20/23Tuesday5-7am
6/24/23Saturday5-noon
6/27/23Tuesday5-7am