by ·Comments Off on GlobalProtect VPN Upgrade Thurs. 8/13/26 5-6am

Starting Thursday, August 13, 2026, between 5:00–6:00 a.m., the next time you log into GlobalProtect VPN client on a Mac or Windows computer you will be prompted to install a new version (6.3.3-1016). This is a legitimate update—please proceed with the installation when prompted! 

ITS recommends you login to GlobalProtect VPN and update as soon as is convenient anytime after 8/13/2026. This update enhances connection stability and delivers essential security fixes.

If you experience any GlobalProtect connectivity issues after you update, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Campus Firewall Maintenance, Tues. 7/21/26 5-7am

Update 7/21/26 6:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/21/26 from 5:00-7:00am which may result in the loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Complete] Planned Network Maintenance, Sat. 5/30/26 8am-3pm

ITS will be performing network maintenance on Saturday 5/30/26 from 8:00am-3:00pm which may result in the loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Unplanned Canvas Outage

Update 5/8/26 8:45am:
Canvas service was restored late last night, and systems are now back online.

Original Post:
ITS is aware of a national Canvas service outage and is looking into the issue. Our teams are in constant contact with the service provider and are monitoring the situation in real-time. At this moment, we have no specific details regarding the duration of the outage or a definitive restoration window. We will provide updates as more information becomes available.