As of Friday 8/12/16, Denison’s secure wireless network – eduroam – requires that you log in with your full Denison email address as your username along with your Denison password. If you had connected to eduroam previously with your BigRedID and your device is not allowing you to update the username, you may need to “forget” the eduroam wireless network so that you can start from scratch with your connection. Please see the following help resources…

Forgetting a wireless network:

• Windows 10: http://kb.netgear.com/app/answers/detail/a_id/29889/~/how-to-delete-a-wireless-network-profile-in-windows-10?cid=wmt_netgear_organic
• Windows 7: https://technet.microsoft.com/en-us/library/gg252588(v=ws.10).aspx
• Mac OS X: http://osxdaily.com/2014/03/09/forget-wifi-network-mac-os-x/
• iOS: http://osxdaily.com/2014/02/13/forget-wi-fi-network-ios/
• Android: http://www.androidcentral.com/android-101-how-forget-wifi-network

Connecting to eduroam:

• Windows 10: http://apps.denison.edu/helpdesk/faq3802
• Windows 7: http://apps.denison.edu/helpdesk/faq3824
• Mac OS X: http://apps.denison.edu/helpdesk/faq3782
• iOS: http://apps.denison.edu/helpdesk/faq3823
• Android: http://apps.denison.edu/helpdesk/faq3822

If you have any questions or problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

In order to provide up-to-the-moment notifications of all ITS service updates, ITS will upgrade the Denison login page Thursday morning, 8/18/16, 7:30 AM – 8:00 AM.  This update will be very brief; however, there may be few moments during the upgrade that the login page could be unresponsive or available.

If you experience any Denison login issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update – As of 5:31 services have been restored.

As of 4:40 EST, Dialpad is reporting a partial outage. At this time Dialpad accounts are unable to receive or make calls.

August edition:

Ransomware

(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201608_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.