Update 7/17/4:20pm:

Dialpad service is now believed to be restored. Please let us know if you are still experiencing any issues. Thank you.

Original Post 7/17/18 4:08pm:

There is currently intermittent Dialpad service due to an outage with the Google Cloud Platform engine. As 3:58 Google has partially resolved the problem and are working towards a complete resolution for the near future.

Update: 7/18/18 8 am

The network maintenance is complete. Please report any issues to the helpdesk at helpdesk@denison.edu or call 740-587-6395.

Original Post:

ITS will be performing network maintenance on Wednesday 7/18/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Doane Hall

Slayter Hall

Knapp Hall

Shepardson Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update: 7/17 7:30 am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (seewww.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 7/17/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Fellows Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update (7/16/18 @ 2:46PM): We have deployed updated login policies for Denison-owned computers which will resolve the reported login issues.

 

Deskside Support is working to resolve computer login issues that have been reported around campus in labs and eclassrooms. We plan to have this issue resolved by 2:00 PM today.

ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, this Saturday, 7/14 – 5:00 AM to 5:00 PM.

Banner, Self Service and all related systems such as Xtender, Jaggaer (formerly SciQuest) e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.

Update 7/16/18 8:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Monday 7/16/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Curtis East

Curtis West

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 7/13/18 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 7/13/18 from 5:00-7:00 am which will result in the loss of the wired or wireless network in the following locations:

Mulberry 

Delta Gamma

Mitchell Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 7/12/18 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Thursday 7/12/18 from 5:00-7:00am which will result in the loss of the wired or wireless network in the following locations.

Ebaugh Laboratories

Bryant Arts Center

Mitchell Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

July edition:

Phone Call Attacks and Scams

(https://www.sans.org/security-awareness-training/resources/what-gdpr)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

Update 7/11/18 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Wednesday 7/11/18 from 5:00-7: 00 am which may result in the loss of the wired or wireless network in the following locations.

Library

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.