RESOLVED – Unplanned Outage: Potential Dialpad Issues – Please Report if You Have Problems with Dialpad

Update 11/1/18 1:00PM:

The issue has now been resolved. Dialpad diagnosed the issue and identified that 4 accounts were impacted including the 2 accounts that originally reported the issue. Those accountholders have been updated and ITS is reaching out to the other 2 accountholders to ensure that their Dialpad service is now working as well. If you are still experiencing Dialpad issues, please report that to the ITS Help Desk at helpdesk@denison.edu.

Original Post:

ITS has received two reports of individuals who were logged out of Dialpad and have been unable to log back in. ITS is working with Dialpad to diagnose and correct the issue as quickly as possible. If you have any difficulties using Dialpad, please report them to the ITS Help Desk at helpdesk@denison.edu.