[Update 4/24/19 4:15pm]

All services are accessible again. There was an issue with Denison authentication server which cause login issue’s with our SAML authenticated services. Here’s the list of services that were affected:

• Google Apps
• Notebowl
• Wall Street Journal
• Adobe
• Tableau
• Interfolio
• Gartner Research

[Original Post]

ITS got multiple reports that Gmail and Notebowl are temporarily inaccessible through our login.denison.edu page. ITS is working on the solution and will update this post once it’s fixed.

ITS will be performing network Internet maintenance on Thursday 4/18/19 from 5:00-7:00am which may result in the loss of the Internet connection Campus Wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Looking for ways to reduce stress? Check out these 10 Gmail tips from a productivity expert at Google!

https://blog.google/products/gmail/master-your-email/

April edition:

Making Passwords Simple

(https://www.sans.org/security-awareness-training/resources/making-passwords-simple)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

Google Hangouts Chat (chat.google.com), part of our G Suite for Education environment, allows you to send direct messages or participate in group conversations, helping team members collaborate easily and efficiently. You can also create dedicated “rooms” for ongoing projects or other group work. Hangouts Chat is integrated with G Suite, making it easy to upload and collaborate on documents in Google Drive, or to participate in audio/video conferences with Hangouts Meet. Hangouts Chat and Meet can both be accessed by clicking on the Google bar (the “waffle” icon in the upper right-hand side of your Gmail session in a browser).

Learning Center Resources

• Go here to learn more about using Hangouts Chat and to see how the interface differs from classic Hangouts in Gmail*
• Go here to learn more about using Hangouts Meet

Important Note About Group Conversations and “Hangouts” Product Naming

Hangouts Chat and Meet, together, are the next version of what is now known as “classic Hangouts”, the version of Hangouts that lives in your Gmail. Group conversations conducted in classic Hangouts can’t be viewed in Hangouts Chat, and vice versa. Google will begin a retirement phase of classic Hangouts in October of this year. Because of that, we recommend using only Hangouts Chat for group messages, and not classic Hangouts.

For more information about interoperability, please see this article.

For additional help and questions, please contact the ITS Help Desk. 

Update 4/1/19:

With the continuing receipt of ever more creative scam (phishing) emails, now is a good time to test your ability to detect fraudulent emails with Google’s free phishing quiz if you haven’t done so already.

Google Phishing Quiz: https://phishingquiz.withgoogle.com

IMPORTANT: The “withgoogle” part of the URL may make you question if the above link should be trusted. ITS has validated that “withgoogle.com” is a valid Google domain and this is a valid quiz. If you have questions about the validity of a URL, please don’t click it!

Original Post 1/23/19:

Check out this free quiz from Google to test your ability to detect fraudulent emails.

https://phishingquiz.withgoogle.com/