by ·Comments Off on [COMPLETED] Planned Outage: Campus Network Maintenance Mon. 7/22/24 4-5am

Update 7/22/24 5:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing campus firewall maintenance on Monday 7/22/24 4:00-5:00am which may result in the momentary loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [RESOLVED] Unplanned Outage – PowerFaids service and other Denison-Owned Windows Computers

Update: 07/22/24 8:00 AM
The issue has been resolved. If you experience any issues, please email the ITS service desk at servicedesk@denison.edu or call 740-587-6395.

Update: 07/19/24 8:00 AM
The Financial Aid PowerFaids service has been restored. ITS is further investigating any potential issues that might affect other Denison computers with the Windows operating system.

If you experience any issues with your Windows computer, please email the ITS service desk at servicedesk@denison.edu or call 740-587-6395.

Original Post:
ITS was notified of an issue that has affected the Financial Aid PowerFaids service and could potentially affect Denison computers with the Windows operating system. ITS is working to resolve the PowerFaids service and is further investigating. If you experience any issues with your Windows computer, please email the ITS service desk at servicedesk@denison.edu or call 740-587-6395.

by ·Comments Off on [COMPLETED] Planned Maintenance – Monday 7/22/24 5 a.m. – 7:30 a.m. – printers.denison.edu, and Employee Personal LAN Inbox

Update: 07/22/24 8:00 AM
The maintenance has been completed. If you experience any issues, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform a planned maintenance on Monday, 7/22/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

1. On-premises storage (Personal LAN Inbox)
2. Printing Services (printers.denison.edu)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Network Maintenance Campus Wide, Thursday 7/18/24 4-7:30am

Update 7/18/24 7:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Thursday 7/18/24 from 4:00-7:30am which may result in the momentary loss of wired and wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Campus Network Maintenance Weds. 7/17/24 5-7am

Update 7/17/24 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing campus firewall maintenance on Wednesday 7/17/24 from 5:00-7:00am which may result in the momentary loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Wireless Network Maintenance Campus Wide, Tuesday 7/16/24 5-7am

Update 7/16/24 7:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/16/24 from 5:00-7:00am which may result in the momentary loss of the wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Monday, 7/1/24 5 a.m. – 7:30 a.m.

Update: 07/01/24 7:30 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing a planned maintenance on Monday, 7/1/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

On-premises storage (Shared Drives)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wednesday 6/26/24 5 a.m. – 7:30 a.m.

Update: 06/26/24 7:30 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing a planned maintenance on Wednesday, 6/26/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

1. On-premises storage (LAN Inbox and Shared Drives)
2. Printing Services

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on New MyDenison Update on Thurs. June 20th 6:30am

We are thrilled to unveil a refreshed and redesigned MyDenison experience on Thursday, June 20. You’ll find improved search functions, customizable features, enhanced organization, and a host of other upgrades that make navigation a breeze!

The deployment will happen between 6 and 6:30am. During this time you may have intermittent connections to the site.

Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 if you have any questions.

by ·Comments Off on [RESOLVED] Unplanned Outage – 06/13/24 9 am – Login to new Denison-owned MacOS computer

Update: 06/17/2024 11:30 am
ITS has identified and resolved the issue. If you continue to experience any issues logging into a MacOS computer for the first time, please contact the ITS Service Desk at servicedesk@denison.edu or call 740-587-6395.

Original Post:
ITS has identified an authentication problem preventing users from logging in to macOS computers for the first time. A workaround for this issue is to reboot the computer and try logging in again. ITS is actively working on resolving the issue as soon as possible.

Please contact the ITS Service Desk at servicedesk@denison.edu or call 740-587-6395 if you have any additional questions.