by ·Comments Off on Monthly Security Awareness Newsletter – July

July edition:

VPNs

(https://www.sans.org/security-awareness-training/resources/virtual-private-networks-vpns)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

by ·Comments Off on COMPLETED: Planned system maintenance 7/9/19 and Thur 7/11/19

Planned system maintenance was completed. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu (see www.denison.edu/its/helpdesk for hours).

 

Original post:

Between 5:00 and 7:30 AM on Tue 7/9/19 and Thur 7/11/19, ITS will be performing an upgrade of network login services used for access to computers while on campus. During this maintenance period we do not anticipate any user visible service disruptions.

If you experience any login issues to campus computers or eduroam wireless network after this time, please contact the ITS Help Desk at 740-587-6395.

by ·Comments Off on Completed: Planned Login Maintenance, Thur 6/27/19 5:00-7:00 am

Between 5:00 and 7:00 AM on Thur 6/27/19, ITS will perform maintenance on services that handle logins. During this maintenance period, there will be a brief 1-2 minute window when users will not be able to login to BigRedID based services such as Denison Apps, MyDenison, NoteBowl and other services.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395

by ·Comments Off on Completed: Planned Outage: Remote Network Access on, Wed. 6/26/19 5:30-7am

Update 6/26/19 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing maintenance on the remote network access equipment (VPN) on Wednesday 6/26/19 from 5:30-7:00am which will result in the loss of the remote network access off of campus.

Please do not plan on being able to access the network remotely during this time period as your connection will be lost when the network maintenance occurs.
This post will be updated when the work is complete. If you experience any remote network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Wireless Network Change: “Denison Guest” Will Be Shutdown on Wednesday 6/26/19

Update 6/26/19 7:00am

The “Denison Guest” network has been removed. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).


Original Post:

On Wednesday 6/26/19 ITS will be removing the “Denison Guest” wireless network. This is a legacy wireless network that should no longer be used by students and staff. If you notice your device is still connected to this network please move your device to the “eduroam” or “Denison-Play” wireless networks.

Note: the “Denison-Guest” wireless network will remain operational. “Denison-Guest” is a separate wireless network that is used for guests of the campus.

If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on RESOLVED: Cognos Reporting Unavailable

UPDATE: While restarting cognos services this morning, an internal file was locked and prevented cognos from starting. The lock file was corrected and cognos was able to start-up as expected.

Original Message:

Cognos reporting is currently unavailable.

by ·Comments Off on Completed: Planned BigRedID Login Maintenance, Thursday, 6/20/19 4:30-6:30AM

Update 6/20/19 6:20 AM:

All maintenance successfully completed.

Original Post:

Between 4:30 and 6:30 AM, ITS will perform routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, Banner, MyDenison, Notebowl, and other services.

This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Planned Outage: Network Maintenance on Campus Buildings, Friday. 6/14/2019 5am-7am

ITS will be performing network maintenance on Friday 6/14/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations.

Ebaugh

Library

Beth Eden

Bryant

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.