Keeping the digital world secure requires all of us to be proactive and diligent. Learn how you can #BeCyberSmart this #CybersecurityAwarenessMonth by following along with these awareness videos from the National Cyber Security Alliance.
In partnership with Information Technology Services (ITS) and Risk Management/Environmental Health and Safety, Denison has provided computer cleaning kits to all teaching spaces with technology and to computer labs across campus. Anyone who uses technology in these spaces is asked to follow the posted computer cleaning instructions.
Microfiber cloths are being distributed weekly to spaces and arranged with the building’s coordinator. If you find a space is low on spray or microfiber cloths, please complete the supply request form and someone will coordinate a replenishment of materials. Please place used cloths in the marked buckets that are provided in each space.
Please keep in mind some best practices:
Keeping the digital world secure requires all of us to be proactive and diligent. Learn how you can #BeCyberSmart this #CybersecurityAwarenessMonth by following along with these awareness videos from the National Cyber Security Alliance.
As of Friday 10/9/2020, Pulse Secure VPN / remote.denison.edu has been turned off.
For VPN/Remote Access, please visit https://my.denison.edu/globalprotect for instructions on installing and using GlobalProtect VPN.
If you have any questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Update: 10/08/20 6:00 am:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu
Original Post:
ITS will be performing wireless maintenance in the following buildings resulting in the loss of wired or wireless network on Thursday 10/08/2020 from 5 am to 7 am.
Michael D. Eisner Center for the Performing Arts
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Keeping the digital world secure requires all of us to be proactive and diligent. Learn how you can #BeCyberSmart this #CybersecurityAwarenessMonth by following along with these awareness videos from the National Cyber Security Alliance.
Planned system maintenance was completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu (see www.denison.edu/campus/technology/service-desk for hours).
Original post:
ITS is planning to perform maintenance on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Thursday 10/8/20 between 4:00am and 7:30am. There will be short outages for the above network drives and printing while servers are rebooted to complete the maintenance. Please do not update files stored on the network file servers during this time period.
Update: 10/06/20 7 am:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu
Original Post:
ITS will be performing wireless maintenance in the following buildings resulting in the loss of wired or wireless network on Tuesday 10/06/2020 from 5 am to 7 am.
Good Hall
Myers Hall
Brown Hall
Pratt Hall
Sunset House
Upper/Lower Elm
Hayes Hall
Wright Hall
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
On 10/1/20, Information Technology Services (ITS) will release an upgrade to McAfee Endpoint Security on Denison-owned computers. This upgrade is silent and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows/Macintosh notification regarding your antivirus protection is off. It should resolve itself after a short period of time once the new software version is installed and running. Please note, this is different from Enabling the Chrome extension.
If the Windows/Macintosh notification stays there permanently, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Update: 9/25/2020 at 4:03 am – The Notebowl update has finished with zero downtime.
Original post:
Notebowl Update for 9/25/2020 at 4 am – Notebowl will be updating code. There is no anticipated downtime, and users should not experience any issues. If you do have any problems or concerns, please email servicedesk@denison.edu.