On Wednesday, January 15th, ITS will be performing maintenance on the wireless network that will cause intermittent wireless outages throughout campus. This will occur from 5:00AM to 7:00AM.
Planned server maintenance: brief interruption for Oracle Calendar on 1/15/14 between 4:30am and 5:00am
ITS is planning to run the repair utility on Oracle Calendar on Wednesday, 1/15/14 between 4:30am and 5:00am. Oracle Calendar will be unavailable during this process.
4:50 a.m. Oracle Calendar maintenance is complete.
Planned server maintenance: brief interruption for VPN on 1/15/14 between 6:00am and 7:00am
ITS is planning to install the latest updates on the Juniper VPN on Wednesday, 1/15/14 between 6:00am and 7:00am. The VPN will be unavailable while the server is rebooted to complete the installation.
6:50 a.m. VPN upgrade complete.
*Completed* Wireless network upgrade in Ebaugh 1/13/14
*Wifi service has been restored as of 12:15, 1/13/14.*
The wireless equipment in Ebaugh is being replaced today. Wifi in the building will be unavailable while this work is occurring. The upgrade is expected to be completed around noon today.
Completed: Planned server maintenance: brief interruption for network drives access on 1/14/14 between 4:30am and 7:30am
Update on 1/14/14 at 6:45am:
Server maintenance is complete and all Novell services have been restored.
Original post:
ITS is planning to install latest updates on Novell file servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday, 1/14/14 between 4:30am and 7:30am. As these updates are being applied, there will be brief outages for the above network drives while servers are rebooted to complete installation.
RESOLVED: Denison Apps Issues on Mobile Devices
Update 1/13/14:
ITS has confirmed with several reporting problems on different device types that the problems are no longer occurring. If you continue to experience a problem, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu
Update 11:45AM:
Work is still underway to identify and correct the issue. Some users have found that restarting their device eliminates the issue. This does not correct the issue in all cases, but does in some. Please try restarting your device to see if it resolves the issue on your device.
Original Post:
ITS has received reports of issues with Denison Apps on mobile devices. ITS is working with Google to diagnose and correct these issues as quickly as possible. Please check netnotes.denison.edu for updates.
Details:
iPhones/iPads/Windows phones – there have been several reports that users are not receiving email on these devices today and one report of problems sending email.
Android devices – if you have an Android device and have your Denison email set up on it, you may have started receiving a “Sign-in Error” message indicating you MUST install the “Google Apps Device Policy” App. Please IGNORE the error and DO NOT install the Google Apps Device Policy App. You will continue receiving your email on your phone despite the error.
Questions/Other Issues?
Please contact the ITS Help Desk at 740-587-6395 or helpdesk@
Updates will be posted here as soon as more information is available.
Completed: BigRedID Login Maintenance Tuesday, 1/14
Update: Maintenance completed.
Between 6:30 and 6:50 AM, ITS will be performing routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, MyDenison, and other services.
This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Completed: Planned Outage – Campus Wide Wireless Network – Tues. 12/23/14 – 5:00AM to 7:00AM
During the ITS maintenance window, on 12/23/14, there will be a software upgrade to wireless network equipment. This will cause brief interruptions to the wireless network between 5:00AM and 7:00AM.
Completed/Service Restored: Internet and Network Service Interruptions, 1/9 from 5-7:30AM
Update January 9 7:10am:
Internet line work has been completed. Service has been restored.
Original post:
Internet access on campus will be down from 5-7:30AM on Thursday 1/9 while ITS conducts work to increase capacity for our primary and backup Internet connections. This means that access to externally hosted services such as www.denison.edu, Google Apps and Blackboard will not be possible from on campus but will be available from off campus. Access to internally hosted services such as Banner and MyDenison will not be available from off campus.
During this time, ITS will also be performing wireless upgrades in and replacing network equipment in Slayter. Expect outages in these areas.
Bradford Campus Network Registration System Upgrade/Outage – 1/8/14
ITS is in the process of upgrading the Bradford Campus Registration System which permits personal technology devices to connect to the Denison network. As a result, the registration system is currently unavailable. New devices connecting to the wired network in residence halls will not be able to gain network access until the upgrade work is complete. An update will be posted here when the registration system is available for new device registration.