Netnotes

Update 3/23/23 5:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be conducting planned maintenance on the firewall to stabilize recent network issues. During this maintenance period, you may experience slowness or a brief disconnection from the network.

ITS will update this post as soon as the maintenance is completed. If you have any questions or concerns, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/22/23 10:00 am
ITS received a number of WiFi problem reports and reports of Google sites not loading between 8 pm – 11 pm on Tuesday 3/21/22 night. ITS has taken additional steps to resolve these issues. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/21/23 6:20pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing wireless network maintenance on Wednesday 3/21/23 from 6:15 pm – 6:30 pm which may result in the loss of the wireless network. This maintenance is in response to reports of connectivity and slowness on eduroam.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/21/23 6:25am:
Power & network has returned to all buildings. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/20/23 10:40pm:
The following buildings are currently without network.
Softball & Baseball
Lamson Lodge
Shannon House
Polly Anderson
Dustin Cabin
Rose House
Bancroft House
Athletics Pool Area

Original Post:
A power outage in Granville has caused the network to go down in several buildings across campus. Facilities is on-site looking into the outages. An update will be posted when available.

ITS noticed that one of our primary wireless controllers experienced an issue with connectivity around 11:15 am. Wireless devices may have noticed an internet outage for upwards of a couple of minutes while they failed over to our backup wireless controller. The wireless controller is back online and we are operating as normal.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/17/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Friday 3/17/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Gilpatrick House
Observatory
Sawyer
Shepardson
Huffman
Shaw
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/15/23 7:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Wednesday 3/15/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Shorney Hall
Smith Hall
Beaver Hall
Bancroft House
Shannon House
East Hall
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

ITS noticed that one of our primary wireless controllers rebooted at 2:40pm this afternoon. Wireless devices may have noticed an internet outage upwards of a couple minutes while they failed over to our backup wireless controller. The wireless controller is back online and we are operating as normal.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/13/23 7:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be performing network maintenance on Monday 3/13/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Burton Morgan
Pratt
Good
Myers
Sunset House
Taylor
Moon Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.