by ·Comments Off on Planned Change: McAfee Scan Settings Change on Denison Windows Computers on Mon 12/1/14

On 12/1/14 ITS will adjust the McAfee scan settings on Denison-owned Windows computers to perform a quick scan daily and a full system scan every other week. This change is intended to catch malware and virus infections more quickly. Both scans are “silent” and will not impact your ability to use your computer while they are happening. If you have any questions or concerns, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

by ·Comments Off on Completed: Planned Outage: Network Maintenance Hayes, Wright, Elm, Taylor, Morrow, Moshier-Huchison, Preston, Ash, Beta House, Chamberlin, Kappa Sigma, Physical Plant, Rose House, Polly Anderson Tues 11/25/14 5:00-7:00AM

Original Post

Network maintenance will be completed in the areas listed above on Tuesday 11/25/14 between 5am-7am.  During this change window there could be a brief (less than 1 minute)  interruption of wired and wireless network at each location.

Update 11/25/14 at 7:00am

The network maintenance is complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu)

by ·Comments Off on Completed: denison.onthehub.com unavailable Tues. 11/25/14 7:00-9:00AM

The vendor who provides the denison.onthehub.com web site for distribution of Microsoft software for student, faculty, and staff personally owned machines has announced they will be performing maintenance on Tuesday, November 25. It will begin at 7:00AM and may last for up to 2 hours. The site will be unavailable during this time. Please try again after 9:00AM.

by ·Comments Off on Updated (11/22 – 8:00AM): Database maintenance on several enterprise services – 6AM-9AM, Saturday, 11/22

Updated: (11/22 – 8:00AM)

The database maintenance work has been completed. If you experience any application or connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

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by ·Comments Off on Network Outages 11-17-14 between 6:30 – 8:30am

There were several network devices across campus that lost power at 6:30am.  The majority of the equipment power returned around 7:15am.  Some equipment did not return until 8:30am.  If you experienced network trouble during this time it is most likely due to this outage.

Here are some of the areas that experienced the outage:

Athletics, Knapp, Bancroft, Smith, Curtis, Talbot, Slayter, Shaw, Doane, Higley, Barney, Library, Burtonmusic, Brown, Myers, Good, Crawford, East, Preston, Beth Eden, Kappa Sig, Beaver, Stone, Moshier Hutchinson, Hayes, Wright, Sheppard, Shorney, and Olin.  There may have been other areas effected that are not included in this list.

by ·Comments Off on Completed: Network Maintenance: Tuesday 11/18/14 5am-7am Fellows, Good, Myers, Pratt, Sunset House, Brown

Network maintenance will take place in the locations listed above on Tuesday 11/18/14 between 5am-7am.  During this timeframe both the wired and wireless network could experience small outages which could last around 5 – 10 minutes.

Network maintenance was successfully completed.

by ·Comments Off on Completed: ITS Planned BigRedID Login Maintenance, Thursday, 11/13 6:15-6:30AM

Between 6:15 and 6:30 AM, ITS will perform routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, MyDenison, and other services.

This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Maintenance successfully completed at 6:29 am.