by ·Comments Off on UPDATED: New Integrated Gmail Featuring Google Chat/Rooms Now in Place

As of Thursday 1/14, Gmail has been updated:

  • Google Hangouts (the old Google messaging platform) no longer appears in the Gmail interface.
  • Google Chat and Rooms (Google’s current enterprise messaging platform) now appears in the Gmail interface instead.

Google Chat/Rooms join Google Meet within Gmail to provide the new Integrated Gmail experience on both computers and mobile devices.

Not seeing Chat, Rooms, and/or Meet in the left panel in Gmail?

If you had Chat turned off so Hangouts did not appear in Gmail, you will need to adjust your settings to see Google Chat/Rooms. Click the Gmail Settings (gear) icon and then See all settings. Across the top, click Chat and Meet. Next to Chat, select Google Chat and next to Meet select Show the Meet section in the main menu. Click Save Changes.

Take a few minutes to learn about Integrated Gmail!

What will happen to messages sent using Google Hangouts?

  • Messages sent using Google Hangouts may appear within Google Chat and are also archived with the Chats label in Gmail. (Originally only 1:1 direct messages appeared in Chat but Google is expanding that.)
  • For the time being, if you are looking for a prior message you can’t find in Google Chat or Gmail, you can continue to access Google Hangouts by going to http://hangouts.google.com or clicking the app launcher (waffle) icon within Google Workspace applications and clicking Hangouts. Google has announced plans to retire Hangouts entirely this year but a specific date is not yet available. ITS recommends accessing Hangouts ONLY if you are checking for an older message.

Want to learn more about Integrated Gmail and Google Chat/Rooms at Denison?

Join ITS for a 30 minute virtual intro session in January or February: see available sessions and register.

If you have any specific questions or issues, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless – Friday 1/15/21 4 am – 7 am

Update: 1/15/21 6 am
The maintenance has been completed. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

Original Post:
ITS will be performing wireless maintenance on Friday, 1/15/2021 from 4 am to 7 am which may result in the loss of wired or wireless network in the following buildings:

Fellows Hall
Library
Ebaugh
Olin

Please do not edit or submit files over the network during this time. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

by ·Comments Off on January Security Awareness Newsletter

Securing Wi-Fi at Home

(https://www.sans.org/security-awareness-training/resources/securing-wi-fi-home)

 

OUCH! is the world’s leading, free security awareness newsletter designed for everyone. Published every month in multiple languages, each edition is carefully researched and developed by the SANS Security Awareness team, instructors and community members.

by ·Comments Off on [Resolved] Unplanned Outage: Banner Xtender is currently unavailable

Update (01/12/2021 3:45pm ET):

Access and operation within Banner Xtender have been restored. Please report any issues to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

 

Original Post (01/12/2021 2:50pm ET):

At this time Banner Xtender is unavailable. We’re currently working to restore services as soon as possible and will update this post with any changes.

If you have any questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [COMPLETED]Planned Maintenance – Wireless – 1/14/21, Thursday 4 am – 7 am

Update: 1/14/21 6:30 am
The maintenance has been completed. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

Original Post:
ITS will be performing wireless maintenance on Thursday, 1/14/2021 from 4 am to 7 am which may result in the loss of wired or wireless network in the following buildings:

Burton Morgan
Bryant
Library
Olin
Talbot
Ebaugh
Higley
Knapp
Slayter
Doane Admin
Barney Davis

Please do not edit or submit files over the network during this time. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

by ·Comments Off on Completed: Planned Outage: Wireless Network Maintenance on Denison-Devices, Wed. 1/13/21 5-7am

Update 1/13/21 6:30am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 1/13/21 from 5:00-7:00am which may result in the loss of the Denison-Devices wireless networks during the change window. This change is expected to go mostly unnoticed by the end user.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on eduroam and Denison-Play, Tues. 1/12/21 5-7am

Update 1/12/21 6:24am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 1/12/21 from 5:00-7:00am which may result in the loss of the eduroam and Denison-Play wireless networks during the change window. This change is expected to go mostly unnoticed by the end user.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless Network – Wednesday, 1/13/21 4 am – 7 am

Update: 1/13/21 6:00 am
The maintenance has been completed. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

Original Post:
ITS will be performing wireless maintenance on Wednesday, 1/13/2021 from 4 am to 7 am which may result in the loss of wired or wireless network in the following buildings:

King
Stone
Burton Hall
Doane Dance
Burke Museum
Eisner
Mulberry
Open House
Cinema House
Steam Plant
200 Mulberry
Delta Gamma
Tri Delta

Please do not edit or submit files over the network during this time. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless Network – Tuesday 1/12/21 4 am – 7 am

Update: 1/12/21 6:15 am
The maintenance has been completed. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

Original Post:
ITS will be performing wireless maintenance on Monday, 1/12/2021 from 4 am to 7 am which may result in the loss of wired or wireless network in the following buildings:

Huffman
Prospect
East
Shepardson
Crawford
Sawyer
Beaver
Shaw
Whisler
Gilpatrick
Beth Eden

Please do not edit or submit files over the network during this time. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless Network – Monday 1/11/21 4 am – 7 am

Update: 1/11/21 6:30 am
The maintenance has been completed. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.

Original Post:
ITS will be performing wireless maintenance on Monday, 1/11/2021 from 4 am to 7 am which may result in the loss of wired or wireless network in the following buildings.

Curtis West
Curtis East
Shorney
Smith
Mitchell Center
Shannon
Bancroft
Lamson Lodge

Please do not edit or submit files over the network during this time. Please contact the ITS Service desk at 740-587-6395 or email servicedesk@denison.edu if you have any issues after this time.