There were intermittent network outages experienced on Sunday, May 8th affecting wireless connections. The problem was corrected at 10:15am.
STUDENTS: Amazing Silicon Valley Internship Opportunity!
The ITS Dialpad Ambassador/Implementation Assistant position provides a unique opportunity for four Denison students to…
- Be a key player in helping the campus move to Dialpad, Denison’s new next generation cloud-based phone system, during the summer and fall (8-10 week summer commitment and fall semester).
- Spend an all-expense-paid week in San Francisco in June learning about the company and product, creating a product video, and being exposed to life in San Francisco’s start-up community.
For details and to apply, please see the “ITS Dialpad Ambassador/Implementation Assistant” posting in the Student Jobs channel in MyDenison!
Beware of Scam Email Titled “Important Update!”
The email that appears to be from “Nina Groenendijk” with a subject of “Important Update” and a message in the email body that asks to to “CLICK on Outlook Web Access to update immediately.” is a scam. Please do not click on the link in the message. The message is not from Denison. It is another fraudulent attempt (aka phishing attack) to gather your username and password.
If you are using Denison Apps Mail:
Open the message and click the down arrow beside the Reply button and select “Report phishing” in the menu that appears. (Note: if “Report phishing” does not appear as an option and “Report not phishing” appears instead then the message is already flagged as phishing.)
This reports the phishing attack to Google and improves the identification and blocking of future phishing attacks. After you report it, please delete the message.
NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.
Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.
If you replied to it in any fashion, please visit the ITS Help Desk Online FAQ about what to do if you suspect your account may be compromised and follow all the steps listed:
http://apps.denison.edu/helpdesk/faq3422
Please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 if you have any questions or concerns.
Resolved: Network outages Thursday, May 5 7:30am-9:40am
There were intermittent network outages experienced on Thursday, May 5 beginning at 7:30am affecting wireless connections. The problem was corrected at 9:40am.
Completed: Planned Outage: Network Maintenance on Shepardson, Thurs. 5/5/16 6-7am
Update 5/5/16 6:45am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post
Due to equipment failure, ITS will be performing network maintenance on Thursday 5/5/16 from 6:00-7:00am which may result in the loss of the wired or wireless network in Shepardson.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Resolved: Network outages Tuesday, May 3 7:30am-10am
There were intermittent network outages experienced on Tuesday, May 3 beginning at 7:30am primarily on wireless connections and in the Dorms. The problem was corrected before 10am on that same day.
Beware of Scam Email from “scanner@denison.edu” – Please DO NOT OPEN the attachment
This morning, ITS became aware of another scam email. The message appears to be from “scanner@denison.edu” with a subject of “Attached Image” and has a .zip attachment.
This message is not from Denison and likely contains malware. It is another fraudulent attempt to infect your computer.
If you are using Denison Apps Mail:
Open the message and click the down arrow beside the Reply button and select “Report phishing” in the menu that appears. (Note: if “Report phishing” does not appear as an option and “Report not phishing” appears instead then the message is already flagged as phishing.)
This reports the phishing attack to Google and improves the identification and blocking of future phishing attacks. After you report it, please delete the message.
NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.
Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.
If you opened the attachment, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 to have your computer checked for malware.
Update: All services are available – SciQuest (e-Procurement System) reporting issues this morning – 10:30 AM
Update:
From SciQuest: “The connectivity issue with UIT has been resolved and users can now connect to the both the UIT and Production environments. We appreciate your patience through this issue. We will send an update with the Root Cause as soon as it is available.”
Completed: Planned Outage: Network Maintenance on Campus Buildings, Thurs. 4/21/16 5-7am
Update 4/21/16 7:05am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post:
ITS will be performing network maintenance on Thursday 4/21/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Fellows, Talbot, Burton Music, Doane Dance, Beth Eden, Burton Morgan, Doane, Beta House, Preston, Schaff House, Sunset House, Taylor House, Shorney, Smith, East, Gilpatrick, Huffman, King, Monomoy, Monomoy Annex, Delta Delta Delta, Stone, Crawford, Bryant, Slayter, Elm, Hayes Wright, Morrow, Moshier-Huchison House, Pratt, Myers, Beaver, Sawyer, Shaw, Shepardson
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Beware of Scam Email Titled “Your Dension account Certificate expired on the 18-04-2016”
The email that appears to be from “Dension.edu” with the subject of “Your Dension account Certificate expired on the 18-04-2016” and a message in the email body that asks to to “re-new your webmail Certificate” is a scam. Please do not click on the link in the message. The message is not from Denison. It is another fraudulent attempt (aka phishing attack) to gather your username and password.
If you are using Denison Apps Mail:
Open the message and click the down arrow beside the Reply button and select “Report phishing” in the menu that appears. (Note: if “Report phishing” does not appear as an option and “Report not phishing” appears instead then the message is already flagged as phishing.)
This reports the phishing attack to Google and improves the identification and blocking of future phishing attacks. After you report it, please delete the message.
NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.
Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.
If you replied to it in any fashion, please visit the ITS Help Desk Online FAQ about what to do if you suspect your account may be compromised and follow all the steps listed:
http://apps.denison.edu/helpdesk/faq3422
Please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 if you have any questions or concerns.