The Microsoft Office suite has been a part of Denison’s software list for several years. This year, Microsoft changed its practice of providing unlimited Office365 licenses to educational institutions. While we will still receive basic licensing, keeping our fiscal responsibility in mind, Denison has purchased a limited number of additional higher-tier licenses to meet the needs of our campus.

What does this mean for me?

On 08/01/2024, if you are an enrolled student, teaching faculty, or a staff member who has used a Microsoft Office product in the last 12 months, this change will not affect your ability to use the Microsoft Office products. 

If you are a staff member who has not used the Office products in the last 12 months, you will be assigned an A1 tier license by default which will allow you to read files in the Microsoft suite on your Denison-owned computer, but you will be unable to save the file to your desktop. You can continue using Office Online, but you will not be able to install the Microsoft Office applications on your Denison-owned device. Should you need to install the Microsoft Office applications to your Denison-owned device, you will need to request a higher-tier A3 license.

To use Office Online:

  • Go to office365.denison.edu and sign in with your BigRedID@denison.edu email address (e.g. doej@denison.edu) and password.

To start using Office Online, just click the icon for the desired app.  

Availability of higher-tier license

  • Students:
    • Students can use Microsoft applications on classroom and lab computers.
    • All active students are assigned a named Microsoft Office application license by default that allows the installation and full use of Microsoft Office applications.
  • Teaching Faculty:
    • Teaching faculty are assigned a named Microsoft Office application license by default that allows installation and full use of Microsoft Office applications on your Denison-owned machines.
  • Staff:
    • While not provided by default, staff can request a named license to install the Microsoft Office applications as a Denison employee. 

Questions?

If you have additional questions, would like to review your options, or would like to request a license, please contact the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu.

Update: 07/24/24 8:00 am
The maintenance has been completed. Please report any issues to the the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform a planned maintenance on Wednesday, 7/24/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

1. On-premises storage (Department Shared Drives and LAN Inboxes)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 7/23/24 6:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/23/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

131 West Broadway
Mulberry
Eisner Center
Burton Hall
Stone Hall
Burke
Cinema House
Monomoy0-1
Bryant
King Hall
Open House
Doane Dance
Monomoy Annex

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 7/22/24 5:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing campus firewall maintenance on Monday 7/22/24 4:00-5:00am which may result in the momentary loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update: 07/22/24 8:00 AM
The issue has been resolved. If you experience any issues, please email the ITS service desk at servicedesk@denison.edu or call 740-587-6395.

Update: 07/19/24 8:00 AM
The Financial Aid PowerFaids service has been restored. ITS is further investigating any potential issues that might affect other Denison computers with the Windows operating system.

If you experience any issues with your Windows computer, please email the ITS service desk at servicedesk@denison.edu or call 740-587-6395.

Original Post:
ITS was notified of an issue that has affected the Financial Aid PowerFaids service and could potentially affect Denison computers with the Windows operating system. ITS is working to resolve the PowerFaids service and is further investigating. If you experience any issues with your Windows computer, please email the ITS service desk at servicedesk@denison.edu or call 740-587-6395.

Update: 07/22/24 8:00 AM
The maintenance has been completed. If you experience any issues, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform a planned maintenance on Monday, 7/22/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

1. On-premises storage (Personal LAN Inbox)
2. Printing Services (printers.denison.edu)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 7/18/24 7:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Thursday 7/18/24 from 4:00-7:30am which may result in the momentary loss of wired and wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 7/17/24 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing campus firewall maintenance on Wednesday 7/17/24 from 5:00-7:00am which may result in the momentary loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 7/16/24 7:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/16/24 from 5:00-7:00am which may result in the momentary loss of the wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update: 07/01/24 7:30 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing a planned maintenance on Monday, 7/1/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

On-premises storage (Shared Drives)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.