We are thrilled to unveil a refreshed and redesigned MyDenison experience on Thursday, June 20. You’ll find improved search functions, customizable features, enhanced organization, and a host of other upgrades that make navigation a breeze!
The deployment will happen between 6 and 6:30am. During this time you may have intermittent connections to the site.
Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 if you have any questions.
Update: 06/17/2024 11:30 am
ITS has identified and resolved the issue. If you continue to experience any issues logging into a MacOS computer for the first time, please contact the ITS Service Desk at servicedesk@denison.edu or call 740-587-6395.
Original Post:
ITS has identified an authentication problem preventing users from logging in to macOS computers for the first time. A workaround for this issue is to reboot the computer and try logging in again. ITS is actively working on resolving the issue as soon as possible.
Please contact the ITS Service Desk at servicedesk@denison.edu or call 740-587-6395 if you have any additional questions.
Update: 06/13/24 8 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Original Post:
ITS will be performing a planned maintenance on Thursday, 6/13/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:
1. On-premises storage (LAN Inbox and Shared Drives)
2. Eduroam Wireless
3. Printing Services
Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update 6/01/2024 10:23am:
All maintenance has been successfully completed.
Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, June 1st, 2024 from 6:00 AM – 10:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.
Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data
This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Update 5/30/24 730am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post: ITS will be performing network maintenance on Thursday 5/30/24 from 5:00-7:30am which may result in the loss of the wired or wireless network in the following locations.
Samson Talbot 4th floor
Olin 2nd floor
Huffman 2nd floor
Burton Morgan 1st Floor
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
UPDATE 5/24/24 2:51PM:
The emergency maintenance for Jaggaer PROD has been completed and the service was restored at 2:50PM. If you experience problems, please try a fresh browser session, an incognito window, or clear your browser cache.
ORIGINAL POST:
ITS received notice this afternoon that invoices were not posting correctly to Jaggaer PROD (eInvoice/eProcurement). We are taking steps at this time to remediate this issue and will update this post once maintenance is completed.
If you experience a Jaggaer issue, please report it to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update 5/21/24 730am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post
ITS will be performing network maintenance on Tuesday 5/21/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Wifi / Edge network in
Samson Talbot 4th and 5th floor
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update: 05/16/2024 6:30 am
Maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Original Post:
ITS will perform a planned maintenance on Thursday, 5/16/23 from 6 a.m. – 7 a.m. on a few systems. During this maintenance, the following services will be unavailable:
1. labprinters.denison.edu website
2. Print Release – printrelease.denison.edu
3. Student LAN Inbox
Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update 4/09/24 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS will be performing network maintenance on Tues 4/9/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Physical Plant
Recycle Plant
Homestead
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.
Update 4/11/24 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:
ITS will be performing network maintenance on Thursday 4/11/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations
Hoaglin Wellness Center
Physical Plant
Recycle Plant
Homestead
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.