by ·Comments Off on Completed: Planned Network Maintenance: Campus Buildings 5-7 am 2/8/18

Update 2/8/18 7:10am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Maintenance was also completed in the follow buildings this morning:

Lower and Upper Elm

Preston House

Beta House

Sunset House

Myers

Morrow

Smith

Taylor

Pratt

Hayes and Wright

Herrick Hall

Shorney

Sigma Chi

Curtis

Kappa Sigma

Moshier-Hutchison House

Brown

Original Post

ITS will be performing network maintenance on Thursday 2/8/18 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Talbot Hall

Burton Morgan

King Hall

Monomoy Annex

Stone Hall

Cinemahouse

Center for Religious and Spiritual Life

Monomoy

Mulberry House

Doane Dance Building

Bryant Arts Center

Burton Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Banner Maintenance and Upgrades – Saturday, Feb. 3rd – 6:00 AM – Noon

Update: (11:00 PM)

The Banner maintenance and upgrades have been completed.

If you encounter any issues with Banner or Self-Service Banner (SSB) after these upgrades, please contact the Help Desk @ x6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance, this Saturday, 02/03 from 6:00 AM to Noon. Banner, Self Service and all related systems such as Xtender, Jaggaer (formerly SciQuest) e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.

by ·Comments Off on Wireless Users: ITS would like to remind you that you should use “eduroam”
Summary

Denison ITS would like to remind you that you should use the “eduroam” wireless network whenever possible, instead of “Denison Guest”. If you’re having trouble connecting, please check out this page in MyDenison.

Details

“eduroam”, our secure wireless offering across campus, is also a worldwide service that provides members with access to WiFi networks at thousands of educational and research institutions in the United States, and more than 50 countries.
“Denison Guest”, an open/unencrypted network with a bandwidth cap, is meant to be used by campus guests or devices that cannot connect to eduroam (such as gaming systems).

by ·Comments Off on VPN Users: Starting 1/30/18 VPN Connections Will Require DUO!
Summary
Connections to VPN resources (Pulse Secure or remote.denison.edu) will require Duo, Denison’s two factor authentication software, as of 1/30/18. If you use the VPN, please enroll in Duo to continue accessibility. Enrollment is quick and easy!
Details
Two-factor authentication adds a second layer of security by requiring that you use a second factor, typically your mobile phone, to approve your login after signing in with your BigRedID and password. If you don’t enroll now, but you need to use the VPN in the future, you’ll still be able to enroll within MyDenison. After you’ve enrolled, your account will be protected for other Denison services currently protected by Duo. For more information on the service, and supported devices, check out our Duo page in MyDenison. 

by ·Comments Off on MyDenison – Campus Calendar and News have moved!

The Campus Calendar and News sections on the Home page of MyDenison have swapped spots. This was done to make the Campus Calendar more of a focal point for campus activities.  We have been gathering feedback in an effort to make MyDenison THE place for information and communication on campus. Be on the lookout for more surveys and changes coming soon!  Your feedback is valued.

Thanks,

ITS

by ·Comments Off on Banner Users: New version of Java 8 Released – Please DO NOT Update Yet

If you use Internet-native Banner and receive a prompt to update Java, please choose “Later” at this time.

Java has release a new version of Java 8 – update 161. At this time, ITS does not recommend updating. There have been reports of post-update issues from other Banner institutions that ITS is investigating. This post will be updated as soon as more information is available.

by ·Comments Off on Completed: Planned Campus Calendar Maintenance, Tuesday, 1/16/18 6:30-8:30AM

Update 1/16/18 7:45AM:

All maintenance has been successfully completed.

Original Post:

Between 6:30 and 8:30 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.

This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Monthly Cybersecurity Newsletter – January

January edition:

Creating a Cybersecure Home

(https://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201801_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Internet and Campus Buildings, Thur. 1/11/18 5-7am

Update 1/11/18 6:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 1/11/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations. There will also be a brief Internet outage while campus firewall maintenance is performed.

Gilpatrick House
Shorney Hall
Kappa Sigma House
Beta House
Fellows Hall
Knapp Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.