by ·Comments Off on Completed: Planned Outage: Banner Unavailable on 7/21/18 from 5:00AM-12:00PM for Maintenance

Update 10:45am

All maintenance completed successfully. If you encounter any issues please clear your browser cache. Additionally, if you logged into MyDenison during the maintenance period please log out and then login again for your full list of MyApps.

Original Post:

ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, this Saturday, 7/21 – 5:00 AM to 12:00 PM.

Banner, Self Service and all related systems such as Xtender, Axiom, Xtender, Jaggaer (formerly SciQuest) e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Stone Hall, Friday. 7/20/18 6-7am

Update 7/20/18 7:35am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 7/20/18 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Stone Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Huffman Hall, Thurs. 7/19/18 5-7am

Update 7/19/18 7:40am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 7/19/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Huffman Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Unplanned Outage: Dialpad

Update 7/17/4:20pm:

Dialpad service is now believed to be restored. Please let us know if you are still experiencing any issues. Thank you.

Original Post 7/17/18 4:08pm:

There is currently intermittent Dialpad service due to an outage with the Google Cloud Platform engine. As 3:58 Google has partially resolved the problem and are working towards a complete resolution for the near future.

by ·Comments Off on Completed – Planned Outage: Network Maintenance in Doane, Slayter, Knapp and Shepardson. Wed 7/18/18 5-7am

Update: 7/18/18 8 am

The network maintenance is complete. Please report any issues to the helpdesk at helpdesk@denison.edu or call 740-587-6395.

Original Post:

ITS will be performing network maintenance on Wednesday 7/18/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Doane Hall

Slayter Hall

Knapp Hall

Shepardson Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed – Planned Outage: Network Maintenance in Fellows Hall, Tue. 7/17/18 5-7am

Update: 7/17 7:30 am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (seewww.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 7/17/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Fellows Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Potential Login Issues (7/16/18)

Update (7/16/18 @ 2:46PM): We have deployed updated login policies for Denison-owned computers which will resolve the reported login issues.

 

Deskside Support is working to resolve computer login issues that have been reported around campus in labs and eclassrooms. We plan to have this issue resolved by 2:00 PM today.

by ·Comments Off on Completed: Planned Outage: Banner Unavailable on 7/14/18 from 5:00AM-5:00PM for Maintenance

ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, this Saturday, 7/14 – 5:00 AM to 5:00 PM.

Banner, Self Service and all related systems such as Xtender, Jaggaer (formerly SciQuest) e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Curtis East and Curtis West, Mon. 7/16/18 5-7am

Update 7/16/18 8:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Monday 7/16/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Curtis East

Curtis West

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Mulberry House, Delta Gamma & Mitchell Center, Fri. 7/13/18 5-7 am

Update 7/13/18 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 7/13/18 from 5:00-7:00 am which will result in the loss of the wired or wireless network in the following locations:

Mulberry 

Delta Gamma

Mitchell Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.