by ·Comments Off on Completed: Planned Outage: Network Maintenance, Friday, 8/9/2019 5am-7am

Update 8/9/19 7:10am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original message:

ITS will be performing network maintenance on Friday 8/9/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Eisner Center, Burke, Doane Dance, Burton Hall, Monomoy
Cinema House, Mulberry House, Religious Life
King, Stone, Monomoy Annex
Delta Delta Delta and other Greek houses on South Campus

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance, Thursday, 8/8/2019 5am-7am

Update 8/8/19 7:10am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original message:

ITS will be performing network maintenance on Thursday 8/8/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Beth Eden, Whisler, Gilpatrick
Swasey, Observatory
Huffman, Shaw, Beaver, Sawyer, Crawford, Shepardson, East
Mitchell and other Athletic areas
Bancroft, Shannon

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed – Planned Outage: Network Maintenance 08/07/2019 5 am – 7 am

Update: 7:00 am 8/7/19

Network maintenance is completed. Please report any issues to the ITS Helpdesk.

Original Post:

ITS will be performing network maintenance on Wednesday, 8/7/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

 

Doane Admin

Burke Museum

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance, Tuesday, 8/6/2019 5am-7am

Update 8/6/19 10:00:

All issues have been resolved.

Update 8/6/19 8:20am:

We seem to have scattered outages in a few buildings across the network that may be related to the work that was done this morning.  We are investigating the issues.

Update 8/6/19 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Update 8/5/2019 8:40am:

This maintenance has been rescheduled for Tuesday, Aug 6 between 5 and 7.

Original Message:

ITS will be performing network maintenance on Thursday 8/1/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Ebaugh, Herrick
Physical Plant, Recycling, Homestead
Rose House, Athletic fields
Kappa Sig
Curtis East, Curtis West, Shorney, Smith
Ash, Beta, Chamberlin, Morrow, Moshier Hutchison, Preston, Sigma Chi, Taylor
Elm, Hayes, Wright
Brown, Good, Pratt, Myers, Sunset House

 

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance – Mon. 8/6 5 am – 7 am

Update: 7:30 am 8/16/19

Network maintenance is completed. Please report any issues to the ITS Helpdesk.

Original Post:

ITS will be performing network maintenance on Monday, 8/6/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Barney Davis

Doane Admin

Knapp Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Banner Outage this Saturday, 8/3/2019 from 5:00 am – 5:00 pm

Update 5:30PM

All maintenance has been completed successfully. If you encounter any issues please clear your browser cache or use an incognito window. If the problem persists please report the issue to the ITS Help Desk.

Original Post:

ITS will be performing upgrades to Banner on Saturday 8/3/2019 from 5:00 am – 5:00 pm. This includes both Banner Admin pages and Banner Self-Service and affects all functional areas. During this time, all Banner systems will be unavailable. Banner, Self-Service, and all related systems such as Xtender, Jaggaer, e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.

by ·Comments Off on Completed: Planned Outage: Network Firewall Maintenance Campus Wide , Fri. 8/2/19 5-7am

Update 8/2/19 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network firewall maintenance on Friday 8/2/19 from 5:00-7:00am which may result in the loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on COMPLETED: Banner access is restored

Banner access has been restored, and you can get back into the system.  If you come across any anomalies or inconsistencies in your work today, please contact the ITS mailto:helpdesk@denison.edu so that we can address your issues.  Also, clearing your browser cache, or using an incognito window may help you avoid conflicts with sessions that were opened prior to the outage.  Thank you for your patience during this brief unplanned outage.

Unplanned Maintenance: Banner is currently unavailable 11:57AM

Banner is currently unavailable due to a software update that caused several errors. Please log off of Banner immediately. ITS will post updates on progress throughout the day on status of the problem resolution.

by ·Comments Off on Incomplete: Planned Outage: Network Maintenance, Thursday, 8/1/2019 5am-7am

Update 8/1/2018 7:10am:

We were not able to complete the scheduled maintenance.  A message will be posted here when the work is rescheduled.

Original Message:

ITS will be performing network maintenance on Thursday 8/1/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Ebaugh, Herrick
Physical Plant, Recycling, Homestead
Rose House, Athletic fields
Kappa Sig
Curtis East, Curtis West, Shorney, Smith
Ash, Beta, Chamberlin, Morrow, Moshier Hutchison, Preston, Sigma Chi, Taylor
Elm, Hayes, Wright
Brown, Good, Pratt, Myers, Sunset House

Barney Davis

Cinema House

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage – CBTS Telephone System, Sunday 7/28/19 3 am – 6 am

Update:

The maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:

Maint. Date: Sunday, July 28, 2019

Maint. Time: 12:00 am – 6:00 am EDT

Duration: 6 hours

Scope of Work: CBTS HEUC Infrastructure Routing Changes.

CBTS will be performing maintenance on our telephone infrastructure on Sunday, 07/28/2019 from 12 am – 6 am EDT. During this time here is a chance of a phone service interruption. Please avoid scheduling any calls during the maintenance window.

If you have any questions or concerns, please contact the ITS Helpdesk at 740-587-6395 or by email at helpdesk@denison.edu