by ·Comments Off on Updated Denison Login Experience Coming August 4

Update 2025-08-04: The updated Denison Login is available for Google Workspace. Unexpected complications required reverting to the previous login experience for other services. Once these issues are resolved, the updated Denison Login will be available for the remaining services.

Beginning Monday, August 4, you will see an updated Denison Login screen, also known as Single Sign-On (SSO), when you use your Denison account to access Banner, Canvas, MyDenison, Google Workspace, and other services. You may already recognize the updated login screen from signing into Workday.

Preview of the Updated Denison Login

This refreshed login screen features a modern design and enhanced security features to better protect your Denison account against cyber threats. Your login credentials do not change – you will continue to use the same username, password, and Duo authentication.

More information about this update is available in MyDenison. You can also find this by searching MyDenison for “Denison Login.”

Please contact the Information Technology Services (ITS) Service Desk at (740) 587-6395 or servicedesk@denison.edu if you have any questions about the Denison Login or encounter technical issues.

by ·Comments Off on [COMPLETED] Making Our Network Better: Planned Maintenance This Thursday!

Update: 08/07/2025 07:45 pm
The campus network upgrade is completed! The new firewall and VPN are now active, providing a safer and more stable environment for everyone.

Thank you for your patience and cooperation during the maintenance window. If you experience any issues after this time, please contact the ITS Service Desk during normal business hours at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing a campus firewall and GlobalProtect VPN upgrade on Thursday, 08/07/2025, from 6 pm to 10 pm, to enhance the security, reliability, and performance of our campus network. It will promote a safer and more stable environment for all students, faculty, and staff.

What: Network Upgrade (Campus Firewall & GlobalProtect VPN)
When: Thursday, August 7, 2025, from 6:00 PM to 10:00 PM
Impact: Intermittent network outages for all campus users

What to Expect During the Maintenance Window

During this four-hour window, the campus network will be unstable. You will experience periods where network connectivity is unavailable. While services may be accessible at times, you should plan for connections to be unreliable. This will affect all network services, including but not limited to:

  • Campus Wi-Fi
  • Wired internet access in offices, classrooms, labs, and residence halls
  • GlobalProtect VPN
  • General internet access from campus and services hosted on campus

How to Prepare

We strongly advise against planning any critical online activities (such as taking online exams, meeting project deadlines, or participating in video calls) during the 6:00 PM to 10:00 PM window. Please save your work frequently if you are on campus during this time.

We will update this post once the maintenance is complete.

Need Help?
All services are expected to return to normal stability after 10:00 PM. If you experience any connectivity issues after 10:00 PM on Thursday, please contact the ITS Service Desk during normal business hours at 740-587-6395 or servicedesk@denison.edu.

Thank you for your patience and understanding as we work to improve the campus network.

by ·Comments Off on [Completed] Planned Outage: Core Network Maintenance in Fellows, Shaw, & Curtis, Tues. 8/5/25 5-7am

Update 8/5/25 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 8/5/25 from 5:00-7:00am which will result in the loss of the wired and wireless network in the following locations.

Campus wireless network
Fellows
Higley
Knapp
Ebaugh
Slayter
Talbot
Library
Olin
Barney
Doane
Datacenter VMware server environment

1110 North Pearl
Bancroft
Baseball
Beaver
Beta House
Brown
Crawford
Curtis East
Curtis West
Dustin Cabin
East
Elm
Gil Patrick
Hayes & Wright
Herrick
Hoaglin
Homestead
Huffman
Kappa Sigma
Kienzle-Hylbert Stadium
Lamson Lodge
Mitchell Center
Morrow
Moshier Hutchinson
Myers
Phys Plant
Poly Anderson
Pratt
Preston
Pump House
Recycle Plant
Sawyer
Schaff
Shannon House
Shaw
Shepardson
Shorney
Sigma Chi
Silverstein
Smith
Softball
Sunset Hall
Swaysey
Taylor
Whisler

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Core Network Maintenance in Burton Morgan & Burke, Thurs. 7/31/25 5-7am

Update 7/31/25 6:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Thursday 7/31/25 from 5:00-7:00am which will result in the loss of the wired and wireless network in the following locations.

Burton Morgan
Beth Eden
Burton Morgan Server Infrastructure and Backups

Mulberry House
Eisner Center
Stone
Burke
Cinema House
Monomoy
Bryant
Burton Hall
King
Open House
Doane Dance
Monomoy Annex

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance, Tues. 7/29/25 5-7am

Update 7:10am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post: ITS will be performing network maintenance on Tuesday 7/29/25 5:00-7:00am which may result in the loss of the wired or wireless network across campus.

131 West Broadway
118 North Mulberry
Mitchell Center
Bancroft
Barney-Davis
Beaver Hall
Beta House
Brown Hall
Burke 
Burton Morgan
Chamberlin Hall
Crawford Hall
Curtis Halls & Dining
Ebaugh
Eisner Center
Upper & Lower Elm Hall
Fellows Hall
Gilpatrick
Good Hall
Hayes Hall
Wright Hall
Herrick Hall
Huffman Hall & Dining
Kappa Sigma
Knapp Hall
Library
Monomoy
Monomoy Annex
Myers Hall
Olin
Open House
Physical Plant
Pratt Hall
Rose House
Sawyer Hall
Schaff Hall
Shaw Hall
Shepardson Hall
Shorney Hall
Sigma Chi
Silverstein
Slayter
Smith Hall
Stone Hall
Sunset House
Samson Talbot
Taylor House
Whistler Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on UPDATE: Denison Phone/Voicemail System Outage on Thurs 7/24/2025 from 12:01-4:00AM Postponed

Updated Post 7/23/2025 9:00PM:

You may use Denison’s phone and voicemail system on Thursday 7/24/2025 from midnight to 4:00AM if needed. The phone/voicemail system maintenance scheduled for this time window has been postponed and no service interruptions are anticipated. An update will be posted as soon as the system maintenance is rescheduled.

if you experience any problems with Denison’s phone or voicemail system, please report the issue to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

Original Post 7/16/2025: [Planned Outage] Denison Phone/Voicemail System, Tues 7/22/2025 5:00-7:00AM and Thurs 7/24/2025 from 12:01-4:00AM

Please DO NOT plan on using the Denison phone or voicemail system on Tuesday 7/22/2025 from 5:00-7:00AM and Thursday from 12:01-4:00AM. Denison’s phone system provider is completing a network and data center migration that may cause service interruptions during these time windows. Please use a non-Denison phone if you need to make calls.

If you experience any problems with Denison’s phone or voicemail services outside of these time windows, please report the issue to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 during business hours (Monday-Friday, 8:30AM-4:30PM) or the Denison University operator at 740-587-0810 at any other time.

by ·Comments Off on [Completed] Planned Maintenance Monday, 07/28/2025 5:30 – 7:00 AM Mass Data, Scratch, and Media drives

Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform planned maintenance on Monday, 07/28/25 from 5:30 – 7:00 AM on a few systems. During this maintenance, the following services might be unavailable:

Scratch Drive (Quartz)
Mass Data Drive (Quartz)
Media Drive (Topaz)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance Thursday, 07/24/2025 5:00 – 7:00 AM Employee Printing and On-Prem Storage

Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform planned maintenance on Thursday, 07/24/25 from 5:00 – 7:00 AM on a few systems. During this maintenance, the following services might be unavailable:

Shared Drive (Ruby)
Personal Storage Volume (Emerald)
Submitting employee print jobs
Installing new employee printers (printers.denison.edu)

Please do not edit files over the network, submit print jobs, or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on New Denison-Play Device Registration Experience!

On Tuesday, 07/15/2025, ITS will go live with an updated authentication experience for registering devices on the Denison-Play wireless network and residential hall wired network connections.

What’s Changing?

A Fresh, Simplified Experience: The system provides a simple to utilize and navigate experience to register devices to Denison-Play.

What Stays the Same?

  • You will use your Denison credentials.
  • The services you access will remain the same.

What Will the New Screen Look like? 

Here is a side-by-side look at the legacy and updated experience:

Legacy ExperienceUpdated Experience

Need Help?

For additional information, you can visit the Denison-Play WiFi page on MyDenison. If you experience any network connectivity issues, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Wireless Maintenance – Denison-Play, Tue. 7/15/25 5-7am

Update 7/15/25 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/15/25 from 5:00-7:00am which may result in the loss of the Denison-Play wireless network across campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.This post will be updated when the work is complete.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.