by ·Comments Off on [Complete] Network Maintenance, Thurs. 2/19/26 5-7:30am

Update 2/19/26 8am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 2/19/26 from 5:00-7:30am which will result in the loss of wireless network across campus

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Complete] Network Maintenance, Wed. 2/18/26 6-730am

Update 2/18/26 705am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 2/18/26 from 6:00-7:30am which may result in the loss of the wired or wireless network in the following locations:

Beta House

Chamberlin

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Complete] Network Maintenance, Thurs. 2/5/26 5-7am

ITS will be performing network maintenance on Thursday 2/5/26 from 5:00-7:00am which may result in the loss of wireless network across campus

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST

Update 2/21/26 7:55am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, February 21st, 2026 from 6:00 AM – 9:00 AM EST that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Xtender
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [COMPLETED] Planned Maintenance – DenAI, 02/12/2026 – 5 am – 7 am

Update: 02/12/2026 06:35 am
The maintenance has been completed. If you experience any issues, please report them to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.

Original Post:
ITS is performing maintenance on DenAI on 02/12/2026 between 5 am and 7 am. During this time, DenAI performance might be degraded, or the service might be unavailable. If you experience issues, please try again after some time. Any work done during this time might be lost and unrecoverable.

If you have any additional questions, please contact the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.

by ·Comments Off on [Complete] Network Maintenance, Wed. 2/4/26 6-7am

ITS will be performing network maintenance on Wednesday 2/4/26 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations

Beta House

Chamberlin

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance – MyDenison Server Maintenance, Tuesday 1/27/26 6-7:00 am

Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.

Original Post:
On Tuesday, January 27, 2026, from 6:00 to 7:00 a.m., ITS will be performing server maintenance to MyDenison. During the maintenance there may be interruptions to MyDenison, specifically the search interface. During this time you may not see results from a search or limited results. Once work is complete the search functionality should be back to normal.

This post will be updated when the work is complete. Thank you for your patience and understanding. If you experience any MyDenison issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Complete] Network Maintenance, Wed. 1/28/26 6-7am

Update 1/28/26 7am:The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post

ITS will be performing network maintenance on Wednesday 1/28/26 from 6:00-7:00am which may result in the loss of the wired or wireless network in the following locations

Beta House

Chamberlin

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – DenAI, 12/22/25 – 01/10/26

Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk by email at service desk@denison.edu or call 740-587-6395.

Original Post:
ITS is performing maintenance on DenAI during the winter break. During this time, DenAI performance might be degraded or the service might be unavailable during certain times. If you experience issues, please try again after some time.

We appreciate your patience and understanding as we ensure the systems are up-to-date and secure. This post will be updated once the maintenance has been completed.

by ·Comments Off on Planned Zoom Maintenance – Saturday, December 20th from 6:00 AM – 7:00 AM EST

Zoom will be updated on Saturday morning, December 20, from 6:00 AM to 7:00 AM EST. This is a required update to ensure service continuity. This update does not change the Zoom experience.

While active Zoom meetings should not be impacted, you may not be able to log into the Zoom portal or the desktop app during this one-hour maintenance window. If you have any Zoom sessions scheduled during this time, logging in prior to 6:00 AM is recommended to avoid interruption.