Update: Campus power has been restored.
Original Post:
The following buildings have generators and have network up and connected:
- Bryant
- Burke
- Burton-Morgan
- Curtis West
- Ebaugh
- Fellows
- Herrick
- Olin
Completed – Network Maintenance – 4/29/14 – 6:00AM – 7:00AM – Residential Locations
Network maintenance will occur between 6:00AM and 7:00AM on 4/29/14. Temporary outages may occur in residential locations during this time.
Banner INB: Browser Java component update
All browsers that connect to Banner INB will require an update to the Java component associated with the browser that you use. For most Banner INB users, this update will be automatic and will not require any user intervention – however, beginning Friday morning, (4/25) some Banner INB users may be prompted to update this Java browser component when logging into Banner INB.
As with any system upgrades or maintenance, if you should experience any issues with Banner after this update, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Technical Details:
Oracle has updated the JAVA JRE from v7.51 to v7.55
Resolved: Uplanned Residential Wireless Outage
Update:
Residential wireless was restored at 10:40AM.
Original Message:
9:30AM half of the residential wireless is currently offline. Action is being taken to identify and correct the issue. Residence halls on east, north and west quad may be effected.
Resolved: Network outage reports 4/21/2014 11:50pm
Update: 4/22/2014 12:00am
One of the wireless controllers went down. The backup controller has come up in it’s place and all access points seem to be functioning at this time. If you are experiencing issues, please call the ITS Helpdesk at extension 6395 or send an email to helpdesk@denison.edu to report the problem.
Original post 4/21/2014 11:50pm
We have received reports of network outages on the East quad. Staff are investigating.
Completed – Wireless Network Maintenance – 5:00AM-7:00AM – 4/22/14 – 4th Floor Samson Talbot
Update:
Maintenance was completed at 7:10AM
Original Message:
Network testing will occur between 5:00AM & 7:00AM on 4/22/14 for continued testing of wireless equipment. The process will only effect the 4th floor of Samson Talbot. Temporary wireless network outages will occur during this time frame in this location.
Blackboard Problem Today @1:05 – Resolved
Some community members experienced problems accessing Blackboard around 1 p.m. today. The University of Cincinnati informed us of the cause and resolution of the problem: At approximately 1:04PM today Blackboard application servers stopped serving end user requests. This was caused by the NFS data mover going down. The problem was resolved by 1:20PM.
Resolved: Switch in Crawford rebooting
Update: The network switch has been replaced. The issue effected a section of 2nd floor wired Ethernet ports and did not effect the wireless in Crawford Hall.
Original Message: We have a switch in Crawford on the 2nd floor west end that is repeatedly crashing. Support is aware of the problem and will be addressing it.
Completed: Firewall maintenance
ITS will be making changes to the campus firewalls between 5AM and 6:30AM on April 17, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.
Update: firewall maintenance was completed successfully.
Completed: BigRedID Login Maintenance Thursday, 4/17
Maintenance successfully completed at 6:41 am.
Between 6:30 and 6:45 AM, ITS will perform routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, MyDenison, and other services.
This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.