*Update – This issue has been resolved as of 4:25PM*
Attempts to access some internal Denison websites, such as my.denison.edu, are currently returning a “Bad Gateway” message. We are troubleshooting the issue now.
Completed: Brief Cognos outage Thursday, Aug. 14th
Cognos will be unavailable during our normal Thursday morning maintenance window (6:30-7:30am) this week to enable a new login feature. Updates to follow.
Update 8/14/2014 6:30am: Completed. If you experience issues connecting to Cognos, please contact the ITS Helpdesk.
Resolved: Network Printing Problems – Tuesday afternoon 8/12/14
Update:
Problem has been resolved as of 6:15PM.
Original Post:
ITS has received several reports from academic and administrative buildings of problems printing to network printers. Technicians are working to diagnose and correct the problem. Updates will be posted here.
Completed: Planned Network Maintenance 8/7/2014 5-7am
Update 8/7/2014 6:50am: Completed. If you experience issues connecting to the network, please contact the ITS Helpdesk.
Network maintenance will be performed on the campus internet lines between 5:00AM and 7:00AM on Thursday, August 7th, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.
Resolved: Network Issues
Update 7/30/2014 9:30pm: The network is now up and stable. If you are experiencing a problem accessing a network resource, please contact the ITS Helpdesk.
Update 7/30/2014 8:20pm: We have correct the problem on the network. We have a few buildings that still need a visit to make sure everything is up, but all is stable at this time.
Update 7/30/2014 4:20pm: We are working with support to resolve the issues. Currently, we do not have an estimated time for resolution of the problems.
Original post:
We are aware of network slowness and are looking into the issues.
Completed: Planned Network Maintenance 7/31/2014 8am-5pm
On July 31, 2014 beginning about 8am and ending about 5pm, AEP will be performing maintenance on our primary internet line. While they are not expecting the maintenance to cause an outage, if an outage occurs, the Denison’s backup internet line should come up with little or no noticeable interruption.
Completed: Planned Network Outage 7/31/2014 5-7AM
Update 2014/07/31 7:00am – Completed. If you experience issues connecting to the network, please contact the ITS Helpdesk.
Original post:
On Thursday, 7/31/14, network maintenance will be performed in Burke between the hours of 5:00AM and 7:00AM. A code upgrade to network equipment in this location will cause network outages for all of South campus.
Completed – Planned Wireless Network Outage – 7/29/2014 – 5:00AM-7:00AM
Update: The network maintenance scheduled for, 7/29/14, was completed at 7:00AM.
Original: On Tuesday, 7/29/14, wireless network maintenance will be performed that will cause periodic outages for the entire Denison community. The outages may vary in length and location. These outages will take place between 5:00AM and 7:00AM.
Completed – Planned Network Outage 7/24/2014 5-7AM
Update 2014/07/24 7:05am – Completed. If you experience issues connecting to the network, please contact the ITS Helpdesk.
Original post:
On Thursday, 7/24/14, network maintenance will be performed in Curtis and Shaw between the hours of 5:00AM and 7:00AM. A code upgrade to network equipment in these locations will cause network outages for West quad, North quad, Facilities, East quad, Athletics, Beth Eden, Gilpatrick, Swasey, Observatory, and Whisler.
Completed: PrintRelease upgrade Wed 7/23/14 2-2:30pm
PrintRelease webpage will be unavailable briefly tomorrow, Wed 7/23/14 between 2-2:30pm for a system upgrade.