by ·Comments Off on Completed: Planned Outage: Network Maintenance on West Quad, Tues. 12/9/14 5-7AM

Update 12/9/14 6:43AM:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance which may result in loss of wired or wireless network.  Please do not edit files over the network or submit information online from 5:00-7:00AM on Tuesday 12/9/14 as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Blackboard Slowness Monday 12/8

Update 12/8/14 1:45PM

The UC internet connectivity issues affecting Blackboard have been resolved. If you experience any Blackboard performance problems, please report them to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

Our Blackboard hosting site at the University of Cincinnati (UC) is currently experiencing internet connectivity issues. This may result in slow page loads or page load failures for our Denison Blackboard pages.

University of Cincinnati apologizes for this inconvenience and they are working diligently to resolve the issue as quickly as possible. We will notify you once the issue has been resolved.

by ·Comments Off on Resolved: Blackboard Unavailable Friday 12/5 AM

Update 9:50AM:

Service has been restored. Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if you have any problems accessing Blackboard.

Original Post:

ITS has identified that Blackboard (courses.denison.edu) is currently not available as of 9:30AM on 12/5.  The host site has been notified so service can be restored as quickly as possible. Updates will be posted here.

by ·Comments Off on Resolved: Blackboard Course Access Issue for Small Group of Students – Mon. 12/1/14
Update
Course enrollments have been restored for students affected by this issue as of approx. 2:30-3:00pm on Monday 12/1/14. If you experience any difficulties accessing courses in Blackboard, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Original Post
Due to a script glitch this past Friday (11/28/14), some students have been inadvertently unenrolled from their fall semester courses in Blackboard.  ITS estimates that this issue is affecting approximately 30 students and is working to confirm the list of affected students and restore access as quickly as possible. Updates will be posted here and the affected students will be notified via email as soon as access is restored. If you have any questions, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

 

by ·Comments Off on Completed: Planned Outage: Network Maintenance on East Quad, Tues. 12/2/14 5-7AM

Update 12/2/14 7:22AM:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance which may result in loss of wired or wireless network.  Please do not edit files over the network or submit information online from 5:00-7:00AM on Tuesday 12/2/14 as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Planned Change: McAfee Scan Settings Change on Denison Windows Computers on Mon 12/1/14

On 12/1/14 ITS will adjust the McAfee scan settings on Denison-owned Windows computers to perform a quick scan daily and a full system scan every other week. This change is intended to catch malware and virus infections more quickly. Both scans are “silent” and will not impact your ability to use your computer while they are happening. If you have any questions or concerns, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

by ·Comments Off on Completed: Planned Outage: Network Maintenance Hayes, Wright, Elm, Taylor, Morrow, Moshier-Huchison, Preston, Ash, Beta House, Chamberlin, Kappa Sigma, Physical Plant, Rose House, Polly Anderson Tues 11/25/14 5:00-7:00AM

Original Post

Network maintenance will be completed in the areas listed above on Tuesday 11/25/14 between 5am-7am.  During this change window there could be a brief (less than 1 minute)  interruption of wired and wireless network at each location.

Update 11/25/14 at 7:00am

The network maintenance is complete. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu)

by ·Comments Off on Completed: denison.onthehub.com unavailable Tues. 11/25/14 7:00-9:00AM

The vendor who provides the denison.onthehub.com web site for distribution of Microsoft software for student, faculty, and staff personally owned machines has announced they will be performing maintenance on Tuesday, November 25. It will begin at 7:00AM and may last for up to 2 hours. The site will be unavailable during this time. Please try again after 9:00AM.

by ·Comments Off on Updated (11/22 – 8:00AM): Database maintenance on several enterprise services – 6AM-9AM, Saturday, 11/22

Updated: (11/22 – 8:00AM)

The database maintenance work has been completed. If you experience any application or connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

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