Update 6:50am: Maintenance is complete. If you experience problems, please call the ITS Helpdesk at extension 6395.
Original message:
On Thursday, 10/23/14, network maintenance will be performed in Burton Morgan between the hours of 5:00AM and 7:00AM. A code upgrade on network equipment in this location will cause network outages for Burton Morgan and the Safety and Security office.
The ITS Help Desk received a number of reports early this afternoon indicating that an “Internal Server Error 500” error message appeared when clicking the Self Service link in MyDenison. ITS technicians made an update to correct the problem and it is believed to be resolved.
If you continue to see an error, please clear your browser cache (see http://www.wikihow.com/Clear-Your-Browser’s-Cache for instructions). If the problem persists, please report it to the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.
Note: if you are unable to access Self Service through MyDenison and need immediate access, please use the Self Service login page at ssb.denison.edu.
Completed at 7:00AM.
The following locations may experience network outages between 5:00AM and 7:00AM on 10/21/14: Slayter 4th floor, Doane Administration 3rd floor, Fellows 1st & ground floor and the Mitchell Center.
As part of this maintenance window we also worked in the first floor of Burton Morgan. There was a brief interruption to the network connection in that area as well.
Update 6:50am : Server maintenance complete. If you experience problems, please contact the ITS Helpdesk.
Original Message:
Server maintenance will be completed on Thursday 10/16/14 between 5am-7am on the DHCP server. During this time frame systems may not be able to get an IP address for several minutes.
ITS has received notification of a potential Google Drive issue from Google:
Status: Service disruption
We’re investigating reports of an issue with Google Drive. We will provide more information shortly. Affected users will see 500 errors and latency.
To check for updates on this issue, please visit the Google Apps Status Dashboard and click the icon in the Google Drive column.
Note: to date, ITS has not received any reports of this issue from Denison Apps users.
Network maintenance will be completed on Thursday 10/16/14 between 5am-7am in the areas listed above. During this time frame the areas could lose wired and wireless network for 15-20 mins.
Network maintenance in the areas listed above was completed by 7:00am this morning (10/16/14).
Campus Firewalls will be updated Tuesday, October 14 between 5 a.m. and 7 a.m.. All services will be maintained but there will brief network interruptions ( less than 1 minute ) when secondary devices take over.
Note: maintenance is complete. updates were installed successfully.
We had a brief network outage at Shaw at about 2:08pm which impacted the wired and wireless network.
We will be performing maintenance in Shaw tomorrow morning at 5:00am in order to correct the problem that caused this outage. The outage should last no longer than 15 mins.
10/10/14 ~ Network maintenance was completed in Shaw this morning as of 5:20am.
We will be performing planned maintenance on several network devices in Academic and Administrative buildings on 10/10/14 from 5:00AM to 7:00AM. This work may result in loss of wired and wireless connectivity in those buildings for approximately 15 minutes.
10/10/14 ~ Maintenance has completed as of 7:00am this morning.
Update: Maintenance is complete. If you still experience issues, please contact the ITS Helpdesk.
Original Post:
To prevent an event similar to what occurred 8/13/14, ITS has made some changes to improve service failover. We will be testing to verify those changes are successful on 10/9/14 between 5:00AM and 7:00AM. There will be brief outages as devices are failed over. Upon successful completion of the failover the devices will be upgraded also.
The Internet should remain available throughout the test. Some internal sites may be unavailable such as MyDenison.