Network maintenance will take place in athletics between 5am-7am on Tuesday 11/11/14. During this window wired and wireless network connections could experience short interruptions.
Network Maintenance was successfully completed this morning (11/11/14)
As of 11/10/14, ITS has updated the behavior of Google chat within Denison Apps to automatically accept invitations for faculty and staff chat contacts within Denison. This means that faculty and staff whom you frequently email will now appear in your chat list without needing to send an invitation. If you have any questions about this change, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.
We had a short interruption for wireless between 5:25-5:30pm. All should be working normally at this time. If you continue to experience problems please call the ITS Helpdesk at extension 6395.
Network maintenance will take place at East Hall between 5-7am. The wireless network in East Hall could drop during this timeframe for 10-15 mins.
Maintenance was successfully completed as of 5:30am on 11/4/14.
Update 12:25PM
We have just received an update from our Blackboard vendor that it is now working normally. If you continue to have problems accessing Blackboard, please contact the Help Desk at 740-587-6395 or Helpdesk@denison.edu. Thank you.
Update 11:30AM
ITS has noted that login problems are recurring and investigation is continuing.
Update 10:45AM
Blackboard is now processing logins normally. If you continue to have problems accessing Blackboard, please contact the ITS Help Desk at 740-587-6395 or helpdesk.denison.edu.
Update 10:10AM
ITS is continuing to receive reports of intermittent issues accessing Blackboard. Work is continuing to identify and correct the issue.
Update 9:20AM
Blackboard has been restored to service. If you have trouble, please try clearing your browser cache (see instructions). If you continue to have problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk.denison.edu.
Update 8:55 am:
The Blackboard host site is investigating the cause of the outage and working to correct it. Further updates will be posted as they become available.
Original Post:
We are aware that Blackboard (courses.denison.edu) is currently down and are attempting to restore this service as soon as possible. Updates will be posted as they are received.
Updated: (10/30 – 5:15 PM) – Issue resolved
As of 10/30 – 12:00 PM – some Cognos users are reporting that some of their (Faculty) reports are not displaying correctly. The ITS BI team is actively investigating the issue and will provide updates when available.
Update: The maintenance work has been completed: Banner / Self-Service maintenance is scheduled for Tuesday morning, 10/28 – 6:00AM – 8:00AM
As with any system maintenance, if you encounter any issues after the planned maintenance, please report them to the ITS Help Desk at helpdesk@denison.edu or 740-587-6395
As of 11:20 Google is investigating latency issues with Drive. They expect to provide an update regarding resolution at 2:30 PM.
October is National Cyber Security Awareness Month. This year’s NCSAM theme is “Our Shared Responsibility.”?Get involved and do your part to help make the Internet safer and secure for everyone!
