by ·Comments Off on Completed:Planned Outage: Network Maintenance on South Campus, Tues. 3/24/15 5-7AM

Update 3/24/15 6:30AM:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Tuesday 3/24/15 from 5:00-7:00AM which may result in the loss of the wired or wireless network in the following locations.

Stone

Religious Life

King

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Faculty Invite to Instructional Technologist Interviews – 3/25, 4/1, and 4/3 from 1:15-2:15PM

Teaching Faculty are encouraged to attend a sample faculty training and interview session for 3 candidates on March 25th and April 1st & 3rd from 1:15PM – 2:15PM meeting in the Library Windows Lab Room LL102.  Candidate materials can be viewed in Blackboard Course “Instructional Technologist Search.”  Candidate feedback form will be available online.  Questions call:  Cindy Wilkins 587-5674.

by ·Comments Off on Completed – Campus Wide Wireless Network Maintenance – Thurs. 3/19/15 5:00AM-7:00AM

Completed:

The software upgrade for the wireless network equipment was completed at 6:00AM on Thurs. 3/19/15. If you are experiencing any network connectivity issues, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

 

Original Message:

Wireless network maintenance will be performed on Thurs. 3/19/15 5:00AM-7:00AM. There will be a software upgrade to our wireless infrastructure that will cause intermittent wireless network outages campus wide.

 

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Unplanned Outage: Campus Power Outage, Saturday 3/14 11:40am – 9:30pm

Update 11:15pm: There may be pockets of network equipment that did not come up after the power was restored. We will be correcting these problems as we find them.

Update 9:50pm: Power has been restored to 95% of the campus. Facilities Services is still trying to find the root cause of the problem.

Original Post:

Denison is currently experiencing a campus wide power outage.  Facilities is currently working on the problem.  They expect the power to be down for several hours.

by ·Comments Off on Planned maintenance and upgrades: (Banner Forms and Finance 8.10) – 3/17 – 4:00-7:30 AM

Update: Maintenance complete. You may see several pop-ups when you log into Banner. The first may tell you that your Java license is out of date. Check the box that says ‘Do not show again’ and click ‘Later’. Two more may be pop-ups asking if you want to run Java scripts. Check the box that says ‘Do not show again’ and click ‘Run’ for these.

Planned maintenance:

Banner maintenance and upgrade work will take place Tuesday morning, 3/17 from 4:00-7:30 AM.  (Banner Forms and Finance 8.10)

Important note for Banner users:  If you had previously created a bookmark in your browser to access Banner INB, please note that your previous bookmark will no longer work after the upgrade.  After the upgrade, please login into  Banner by directing your browser to banner.denison.edu

by ·Comments Off on Fake “Job Opportunity” Emails Being Received by Denison Students
ITS has been alerted by Career Exploration & Development (CE&D) that several students have received emails that state “__ company has received your resume from Career Exploration & Development” and ask for information. These emails are NOT legitimate. CE&D does not send student resumes to companies. These are a “phishing” attempt, trying to lure the recipient into yielding personal information that can be used for identity theft or other purposes. Please DO NOT REPLY to these emails.
TIP: The FROM email address can often (but not always) help you identify when an email is from someone other than who it states it is from. Sometimes it is very obvious (eg. the email says it is from Bank of America but the email address is “fredsmith@yahoo.com“). Other times you need to look more closely as the spammer/phisher will try to get closer to a legitimate looking email (eg. bankofamerica@something.com). To learn more about identifying and dealing with phishing emails, please see https://support.google.com/accounts/answer/75061?hl=en

by ·Comments Off on Completed: Planned Web Server Maintenance, Tuesday, 3/17/15 6-10AM

Update 3/17/15 9:18AM:

Maintenance completed successfully. Please report any login issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours.

Original Post:
Between 6:00 and 10:00 AM, ITS will perform routine maintenance to the web server infrastructure. During this maintenance period access to services may be intermittent. The following major services will be affected and may not be available:

  • Admissions Scheduling
  • R Studio
  • DU Ballots

This post will be updated when work is completed. If you experience issues with any service listed above after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Network Drives & Printing Unavailable Tues 3/17 & Wed 3/18 between 4:00-7:30am

Update 3/18/15 6:45AM:

Maintenance completed successfully. Please report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours.

Original post:

ITS will be updating print servers and the file servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday?3/17/15 and Wednesday 3/18/15 between 4:00am and 7:30am. ?While these updates are occurring, there will be intermittent outages for associated network drives and printing to networked printers. Please do not update files stored on the network file servers during these time periods.

by ·Comments Off on Psychic Powers or Social Media?

Complete strangers may know more about you than you realize. No psychic powers needed thanks to social media! Watch the Social Media Experiment?by Jack Vale Films and find out how much Instagram, Twitter, Facebook, and other social media tools may be telling the world about you.

TIPS: think before you post and take control of your privacy settings. See?https://www.staysafeonline.org/stay-safe-online/protect-your-personal-information/social-networks?and?https://www.staysafeonline.org/data-privacy-day/check-your-privacy-settings/?for more info.

by ·Comments Off on Planned Campus Calendar Maintenance, Tuesday, 3/10/15 4:30-7:30AM

Update 3/10/15 9:09AM:

Maintenance has completed successfully.

Update 3/10/15 7:30AM:

The maintenance will exceed the expected completion time and is estimated to complete around 8:30am.

Original Post:

Between 4:30 and 7:30 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.

This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.