On 02/10/15 ITS will roll-out an upgrade to the McAfee Agent on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. If you have any questions or concerns, please contact the ITS Help Desk at helpdesk@denison.edu or 740
Data Privacy – Take Control!
Whether it is email, Facebook or your iPad, most apps and devices have privacy/security settings you can adjust to control the information you share. See https://www.staysafeonline.org/data-privacy-day/check-your-privacy-settings/ for links to instructions on adjusting privacy/security settings on many popular apps and devices.
Why this post? January 28th – February 28th is Data Privacy Month. This year’s theme is “Respecting Privacy, Safeguarding Data and Enabling Trust”. During this month, ITS will share tips on how you can better protect your privacy online.
Completed: Planned BigRedID Login Maintenance, Thursday, 2/5/15 6:15-6:30AM
Update 2/5/15 6:24AM:
Maintenance has been completed. Please report any login issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours.
Original Post
Between 6:15 and 6:30 AM, ITS will perform routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, MyDenison, and other services.
This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Completed: Planned Outage: Network Maintenance on Campus Buildings, Tues. 2/3/15 5-7AM
Update 2/3/15 6:38AM:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post
ITS will be performing network maintenance on Tuesday 2/3/15 from 5:00-7:00AM which may result in the loss of the wired or wireless network in the following locations.
Sigma Chi
Slayter Union
Swasey Chapel
Doane Administration Building
Burton D. Morgan Center
Whisler Hall
Beth Eden
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
COMPLETED: Planned interruptions for network drive access and printing on Tue, 2/3/15 between 4:00am and 7:30am
ITS is planning to install latest updates on Novell OES servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Tuesday, 2/3/15 between 4:00am and 7:30am. As these updates are being applied, there will be short outages for the above network drives and printing while servers are updated and rebooted to complete installation.
Completed: Listserver to be updated Tuesday, 2/3/15 between 5:00am and 7:30am
Update 7:00am:
Updates on the server have been completed. If you have a problem using a listserv or accessing the listserv system, please contact the Helpdesk.
Original post:
ITS is planning to install updates on the Listserv system on Tuesday, 2/3/15 between 5:00am and 7:30am. As these updates are being applied, there will be short outages while servers are updated and rebooted during the installation. Delivery of email sent to a list during the maintenance will be delayed until after maintenance is complete.
Resolved: JMP License Error
Update 1/30/14 11AM:
The Software Downloads channel has been updated with a new JMP download for Windows computers and with clarified instructions for Mac computers re: selecting the license file. Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if you still experience problems.
Original Post:
Several students have reported that they are receiving an “expired license” error after downloading and installing JMP from MyDenison. ITS is investigating and will update the download as soon as possible. In the meantime, if you experience this error please follow the steps outlined in THIS FAQ to update your license so you can use JMP.
January 28th is National Data Privacy Day!
Did you know Data Privacy Day (DPD) is held on Jan. 28 annually? DPD creates awareness about #privacy and educates everyone about how their info may be collected and the benefits and risks of sharing personal information.
Here’s a few important tips to keep your personal information safe:
Share With Care
- What you post can last a lifetime: Before posting online think about how it might be perceived now and in the future and who might see it.
- Own your online presence: Set the privacy and security settings on web services and devices to your comfort level for information sharing. It’s ok to limit how and with whom you share information.
- Be aware of what’s being shared: Be aware that when you share a post, picture or video online, you may also be revealing information about others. Be thoughtful when and how you share information about others.
Post only about others as you have them post about you: The golden rule applies online as well.
Personal Information Is Like Money. Value It. Protect It.
- Think before you act: Be wary of communications that implore you to act immediately, offer something that sounds too good to be true or ask for personal information.
- Get two steps ahead: Switch on two-step verification or multi-factor authentication wherever offered to prevent unauthorized access.
See more at: http://staysafeonline.org/data-privacy-day/privacy-tips/
#DPD15 #privacy
Resolved: Unplanned Outage: Dension Campus Calendar systems are unavailable – 1/27 – 10 AM
Updated: (1/27/15 – 10:30 AM)
Calendar Services restored.
Original post:
ITS is currently investigating the service outage to the Campus Calendar systems. Updates will be posted when the status of the Calendar systems can be determined.
Resolved: Unplanned Outage: Crawford Hall Wired & Wireless Network 1/26/15
Update:
1/28/15 10:30am Network connection has been stable for well over a day now. We believe the issue to be resolved.
Update:
5:30pm Network connectivity has been restored. The connection will continue to be in a monitoring status until it proves stable.
Update:
4:55pm Network connection dropped again. It is currently under investigation.
Update:
As of 9:15am network connectivity has been restored. We are still investigating the connection to make sure it is stable.
Update:
The unplanned outage reoccurred early Monday morning (3:20am)and is currently under investigation.
Update:
Wired & wireless network was returned to Crawford Hall early on Monday morning at 12:30am. Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if there are any more issues at this location.
Original Post:
There was a wired & wireless network outage at Crawford Hall on Sunday into early Monday morning. During this time there was no network available inside of the building.