If you are using the Duo Mobile app to approve your logins, you will soon see a new look to the app.
Duo Security has announced the rolling release of a redesigned version of the Duo Mobile app, version 4.0, through the Apple App Store and Google Play Store:
- For iOS: October 11 through 18, 2021
- For Android: October 11 through 15, 2021
If you have automatic app updates enabled on your device, you will receive the new version of Duo Mobile automatically as soon as it releases. If you have not enabled automatic app updates, you will need to update the app manually once the update is available.
What is changing?
The redesigned Duo Mobile is designed to make your login experience better by:
- Updating the position of the Approve / Deny buttons so that Approve is on the right, a more natural location.
- Improving the accessibility of the app, including adding a landscape view, variable font sizes, and improved color contrast.
- Providing clear guidance on restoring your accounts if you get a new phone.
- Making it easier to find and manage your accounts with a simpler interface.
What is not changing?
The core functionality of Duo Mobile is not changing. You will continue to be able to:
- Receive a Duo Push.
- Use passcodes.
- Add, edit, reorder, and remove accounts.
- Backup and restore accounts.
- Use dark mode.
- And anything else you can do in the current version of the app.
Will I need to restore my accounts or settings once Duo Mobile is updated?
No. All of your protected accounts will be automatically present in Duo Mobile after the update. You do not need to re-add anything. In addition, all of your existing settings, such as for Duo Restore for third-party accounts like Instagram or Facebook, will also carry over automatically.
Questions?
Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 with any questions about the updated Duo Mobile app.