Update 7:10AM:

All production Banner maintenance has been completed successfully.

If you experience any issues with Banner today, please clear your cache. To do this in Google Chrome, click on the Chrome menu (3 vertical dots in the upper righthand corner) and then choose “More Tools”, and then “Clear browsing data”. Make sure the Time Range is set to “All time” and that “Cached images and files” is checked and then click on “Clear Data”. For instructions on clearing your cache in other web browsers, see https://www.pcmag.com/article2/0,2817,2480401,00.asp

If you continue to have problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS will be performing minor upgrades to Banner Admin Pages and Xtender on Tuesday, 11/26/2019 from 5:00am – 7:00am. During this time these applications may not be available or respond sluggishly.

When the maintenance work is completed, this post will be updated with additional information.

Update 3:40PM:

All production Banner maintenance has been completed successfully.

If you experience any issues with Banner today, please clear your cache. To do this in Google Chrome, click on the Chrome menu (3 vertical dots in the upper righthand corner) and then choose “More Tools”, and then “Clear browsing data”. Make sure the Time Range is set to “All time” and that “Cached images and files” is checked and then click on “Clear Data”. For instructions on clearing your cache in other web browsers, see https://www.pcmag.com/article2/0,2817,2480401,00.asp

If you continue to have problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS will be performing upgrades to Banner on Saturday 11/9/2019 from 5:00am – 5:00pm. Banner Admin pages along with Banner Self-Service will be updated and all functional areas are affected. During this time, Banner Admin Pages, Self-Service, and all related systems such as Xtender, Jaggaer (e-procurement), Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.

When the maintenance work is completed, this post will be updated with additional information.

Update 3/13/18 7:45 AM:
All maintenance has been successfully completed.

Original Post:
Between 7:00 and 8:00 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to “Check Room Availability (EMS)” from within MyDenison or enter new space reservations with EMS.

This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 1/16/18 7:45AM:

All maintenance has been successfully completed.

Original Post:

Between 6:30 and 8:30 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.

This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 4/24/15 2:00PM:

The character encoding issue has been resolved and at this time all known issues have been addressed. If you experience unexpected behavior with any “webby” service please contact the ITS Help Desk.

Update 4/23/15 2:00PM:

Work continues on the effort to resolve any side effects of the “webby” migration this morning. At this point the only known issue is the appearance of question marks or other “bad character” symbol by web browsers present on some personal and research websites.

Update 4/23/15 8:00AM:

“Webby” content and services have been migrated to new hardware and editing access is once again available. Some minor issues from the migration remain which ITS is currently investigating. We appreciate your patience while we work to restore all “webby” functionality. Current known issues:

• Campus Operator Tools
• Expanded Course Descriptions

Original Post:

ITS will be performing maintenance to migrate services hosted on “webby” to updated hardware. During this time editing access to “webby” will be unavailable and all hosted sites will be offline, including:

• personal sites (personal.denison.edu),
• faculty research and collaboration sites, and
• hosted web applications (Expanded Course Descriptions, Chemistry Stockroom, Slayter Desk Tools, etc…)

This maintenance will not affect how “webby” users access their content or affect their editing capabilities.

Additionally, access to Denison Apps via apps.denison.edu will be temporarily unavailable. Please use email.denison.edu during the maintenance window.

This post will be updated when the work is complete. If you are unable to login to “webby.cc.denison.edu” after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.