Completed: Planned Banner Maintenance Tuesday, 11/26/2019 from 5:00am – 7:00am

Update 7:10AM:

All production Banner maintenance has been completed successfully.

If you experience any issues with Banner today, please clear your cache. To do this in Google Chrome, click on the Chrome menu (3 vertical dots in the upper righthand corner) and then choose “More Tools”, and then “Clear browsing data”. Make sure the Time Range is set to “All time” and that “Cached images and files” is checked and then click on “Clear Data”. For instructions on clearing your cache in other web browsers, see https://www.pcmag.com/article2/0,2817,2480401,00.asp

If you continue to have problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS will be performing minor upgrades to Banner Admin Pages and Xtender on Tuesday, 11/26/2019 from 5:00am – 7:00am. During this time these applications may not be available or respond sluggishly.

When the maintenance work is completed, this post will be updated with additional information.