COMPLETED: Xtender Unavailable on 6/8 from 6:30-7:30AM for Update to Address Indexing Issue

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Update 6/8/2023 7:20AM

All maintenance has been successfully completed.

Update 6/7/2023 10:30AM

ITS will be updating Xtender on Thursday 6/8/2023 between 6:30-7:30AM. Please DO NOT access Xtender during this time period. After 7:30AM, please clear your cache in Chrome OR open an incognito window in Chrome before accessing Xtender. If you continue to have problems, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

Original Post 6/6/2023 2:40PM

UNPLANNED SERVICE ISSUE: Xtender Not Allowing Indexing 6/6/2023

ITS has received several reports that the ID parameter in Xtender is currently unavailable so documents cannot be indexed. This appears to be due to a recent Chrome browser update. The vendor has issued a hotfix and ITS is testing it now. This post will be updated as soon as a timeline for correction is available. If you have any questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.