RESOLVED: UNPLANNED OUTAGE – Financial Aid Portal Unavailable, 2/16/2023

Update 2/17/2023 3:45 pm:

Access to the My Financial Aid Portal (aka NetPartner) has been restored. If you experience any problems accessing or using this system, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

Original Post 2/16/2023 2:45 pm:

The Financial Aid Portal is currently unavailable – both students and Financial Aid staff are unable to log in. ITS is working with the vendor to diagnose and correct the issue as quickly as possible. This post will be updated as soon as more information is available. If you would like to receive direct updates about this issue, please contact the ITS Service Desk at servicedesk@denison.edu.