Update 5/22/2023 4:00PM

Early completion of the Cisco desk phone firmware update has occurred so the 5/22/2023 planned maintenance and rolling outage window is no longer needed.

Original Post 5/17/2023

Each Denison Cisco desk phone will be unavailable for approximately 5 minutes between 6:00 and 7:00AM on Tuesday 5/23/2023 while it receives a firmware update and reboots. After the update, the phone should return to its normal resting state. If you are on a phone call when your phone receives the firmware update it will wait until your call ends to install the update.

If your phone exhibits any issues after 7:00AM on Tuesday 5/23/2023, please report the issue to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.