The email pretending to be from “Help desk <gesalazar2@utpl.edu.ec>” with a subject of “[Phish]” is a scam. Please do not click on the link in the message. The message is not from Denison. It is another fraudulent attempt (aka phishing attack) to gather your username and password.

If you are using Denison Apps Mail:

• Open the message and click the down arrow beside the Reply button.
• Select  “Report Phishing” in the menu that appears.

Taking these steps to report the phishing attack to Google helps improve the identification and blocking of future phishing attacks. After you report it, please delete the message.

NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.

Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.

If you replied to it in any fashion, please immediately visit www.denison.edu/its and use the “Change Your Email Password Now” link in the Password Change area (bottom right corner) to change your email password. Please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 if you have any questions or concerns.

As of 10:00AM Monday, 249 staff and 620 students have not yet changed their BigRedID password to meet secure password complexity requirements. In order to ease this impact, we have extended the deadline to noon on Tuesday, Nov 17th. If you received an email on Nov. 9th reminding you to change your password and have not yet done so, please make that change today.

Go here for details on how to change your password.

If you have a Mac and have trouble resetting your keychain when changing your BigRedID, please review this help article or, contact the ITS Helpdesk at 740.587.6395 or helpdesk@denison.edu for assistance.

Thank you for your cooperation in keeping our campus network secure!

Denison has installed the Atomic Learning “Blackboard Building Block” so you can easily make Atomic Learning software & technology training tutorials available to your students within your Blackboard courses. Integration options include the ability to select specific Atomic Learning videos and/or assessments and assign them to your students, automatically adding Blackboard Grade Center columns to track completion if desired. To learn more about using Atomic Learning within Blackboard, check out the Atomic Learning Blackboard Building Block tutorial.

If you have any questions, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu or your department’s instructional technologist.

Update:

The Google Apps Status Dashboard indicates that this problem was resolved around 1:30PM this afternoon. Please report any continuing problems to the ITS Help Desk at 740-587-6395 or at helpdesk.denison.edu.

Original Post:

The ITS Help Desk has received a couple reports of individuals having trouble loading their Denison Apps calendar. The Google Apps Status Dashboard indicates that Google has received reports of problems with Google calendar and is investigating. This post will be updated as more information becomes available.

Maintenance work as been completed. During the planned Tuesday morning maintenance window, Banner will be off-line, (Tuesday, (11/3) 5:30 – 7:30 AM. )

This post will be updated when the work is complete. If you experience any Banner issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.