Update:
Banner BDM maintenance work has been completed.
Original Post:
ITS will perform maintenance on Banner BDM (Xtender) Thursday morning from 6:30 AM to 8:30 AM. Banner BDM/Xtender will be unavailable during this maintenance window.
If you experience any Banner BDM issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
May edition:
(http://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201605_en.pdf)
OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.
There were intermittent network outages experienced on Sunday, May 8th affecting wireless connections. The problem was corrected at 10:15am.
The ITS Dialpad Ambassador/Implementation Assistant position provides a unique opportunity for four Denison students to…
For details and to apply, please see the “ITS Dialpad Ambassador/Implementation Assistant” posting in the Student Jobs channel in MyDenison!
The email that appears to be from “Nina Groenendijk” with a subject of “Important Update” and a message in the email body that asks to to “CLICK on Outlook Web Access to update immediately.” is a scam. Please do not click on the link in the message. The message is not from Denison. It is another fraudulent attempt (aka phishing attack) to gather your username and password.
If you are using Denison Apps Mail:
Open the message and click the down arrow beside the Reply button and select “Report phishing” in the menu that appears. (Note: if “Report phishing” does not appear as an option and “Report not phishing” appears instead then the message is already flagged as phishing.)
This reports the phishing attack to Google and improves the identification and blocking of future phishing attacks. After you report it, please delete the message.
NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.
Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.
If you replied to it in any fashion, please visit the ITS Help Desk Online FAQ about what to do if you suspect your account may be compromised and follow all the steps listed:
http://apps.denison.edu/helpdesk/faq3422
Please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 if you have any questions or concerns.
There were intermittent network outages experienced on Thursday, May 5 beginning at 7:30am affecting wireless connections. The problem was corrected at 9:40am.
Update 5/5/16 6:45am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).
Original Post
Due to equipment failure, ITS will be performing network maintenance on Thursday 5/5/16 from 6:00-7:00am which may result in the loss of the wired or wireless network in Shepardson.
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
There were intermittent network outages experienced on Tuesday, May 3 beginning at 7:30am primarily on wireless connections and in the Dorms. The problem was corrected before 10am on that same day.
This morning, ITS became aware of another scam email. The message appears to be from “scanner@denison.edu” with a subject of “Attached Image” and has a .zip attachment.
This message is not from Denison and likely contains malware. It is another fraudulent attempt to infect your computer.
If you are using Denison Apps Mail:
Open the message and click the down arrow beside the Reply button and select “Report phishing” in the menu that appears. (Note: if “Report phishing” does not appear as an option and “Report not phishing” appears instead then the message is already flagged as phishing.)
This reports the phishing attack to Google and improves the identification and blocking of future phishing attacks. After you report it, please delete the message.
NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.
Please DO NOT RESPOND to or click links in this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.
If you opened the attachment, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 to have your computer checked for malware.
Update:
From SciQuest: “The connectivity issue with UIT has been resolved and users can now connect to the both the UIT and Production environments. We appreciate your patience through this issue. We will send an update with the Root Cause as soon as it is available.”