by ·Comments Off on VPN Users: Starting 1/30/18 VPN Connections Will Require DUO!
Summary
Connections to VPN resources (Pulse Secure or remote.denison.edu) will require Duo, Denison’s two factor authentication software, as of 1/30/18. If you use the VPN, please enroll in Duo to continue accessibility. Enrollment is quick and easy!
Details
Two-factor authentication adds a second layer of security by requiring that you use a second factor, typically your mobile phone, to approve your login after signing in with your BigRedID and password. If you don’t enroll now, but you need to use the VPN in the future, you’ll still be able to enroll within MyDenison. After you’ve enrolled, your account will be protected for other Denison services currently protected by Duo. For more information on the service, and supported devices, check out our Duo page in MyDenison. 

by ·Comments Off on MyDenison – Campus Calendar and News have moved!

The Campus Calendar and News sections on the Home page of MyDenison have swapped spots. This was done to make the Campus Calendar more of a focal point for campus activities.  We have been gathering feedback in an effort to make MyDenison THE place for information and communication on campus. Be on the lookout for more surveys and changes coming soon!  Your feedback is valued.

Thanks,

ITS

by ·Comments Off on Banner Users: New version of Java 8 Released – Please DO NOT Update Yet

If you use Internet-native Banner and receive a prompt to update Java, please choose “Later” at this time.

Java has release a new version of Java 8 – update 161. At this time, ITS does not recommend updating. There have been reports of post-update issues from other Banner institutions that ITS is investigating. This post will be updated as soon as more information is available.

by ·Comments Off on Completed: Planned Campus Calendar Maintenance, Tuesday, 1/16/18 6:30-8:30AM

Update 1/16/18 7:45AM:

All maintenance has been successfully completed.

Original Post:

Between 6:30 and 8:30 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.

This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Monthly Cybersecurity Newsletter – January

January edition:

Creating a Cybersecure Home

(https://securingthehuman.sans.org/newsletters/ouch/issues/OUCH-201801_en.pdf)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Internet and Campus Buildings, Thur. 1/11/18 5-7am

Update 1/11/18 6:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 1/11/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations. There will also be a brief Internet outage while campus firewall maintenance is performed.

Gilpatrick House
Shorney Hall
Kappa Sigma House
Beta House
Fellows Hall
Knapp Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Planned Change: McAfee Agent upgrade on Denison-owned Windows Computers starting Thu 1/11/18

On 1/11/18 ITS will release an upgrade to the McAfee Agent on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software version is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

by ·Comments Off on Completed – Planned Outage: Remote Access Unavailable – Thu 1/11/18 6 am – 7 am

Update: 1/11/18 7 am

 The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing maintenance on the Pulse Secure remote access appliance on Thursday 1/11/18 from 6:00 – 7:00 am which will result in remote access to the Denison network being unavailable.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the outage occurs. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.