March edition:

Top Tips to Securely Using Social Media

(https://www.sans.org/security-awareness-training/resources/top-tips-securely-using-social-media)

 

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

Update 3/13/18 7:45 AM:
All maintenance has been successfully completed.

Original Post:
Between 7:00 and 8:00 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to “Check Room Availability (EMS)” from within MyDenison or enter new space reservations with EMS.

This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 3/8/18 6:00am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 3/8/18 from 5:30-7:00am which may result in the loss of the wired or wireless network in the following locations.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update:

Google has delayed the shutdown of the “Google Drive for Mac/PC” sync client/app until May 12!

ITS advises transitioning to the new “Drive File Stream” app at your earliest convenience and well before the new shutdown date. This ITS Help Desk Online FAQ provides a high-level overview and detailed instructions for both Mac and PC:

http://apps.denison.edu/helpdesk/faq5723

If you would like to arrange an individual appointment to go through the transition process in-person or via a remote session, please email the ITS Help Desk at helpdesk@denison.edu with some times you are available over the next few weeks so we can set up an appointment.

Original Post:

If you are seeing a message on your computer saying that “Google Drive for Mac/PC” is going away, then you are using the soon to be retired “Google Drive for Mac/PC” sync client/app.

Don’t worry – this is NOT Google Drive itself! Google Drive is not going away. What is changing is how you interact with it from your Mac or PC.

As of March 12, if you are still using “Google Drive for Mac/PC”, your computer will no longer sync with Google Drive. The “Google Drive for Mac/PC” app is being fully retired in favor of the new “Google Drive File Stream” app.

ACTION REQUIRED! If you’ve been seeing the above warning message, you should take action this week to transition from “Google Drive for Mac/PC” to “Google Drive File Stream”. Because these two apps interact with your computer differently, there are a number of steps involved. This ITS Help Desk Online FAQ provides a brief and detailed instructions for both Mac and PC:

http://apps.denison.edu/helpdesk/faq5723

If you have any questions or problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 3/6/18 6:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 3/6/18 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

[Update 3-6-18 7:11am]

This update has been completed and you should now see the updated Denison Logo during login. If you experience any login issues with BigRedID based services, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

[Original Post]

Between 7:00 and 7:30 am, ITS will be performing an update to the Login Server web applications. This update includes only cosmetic changes specifically an update to the Denison Logo. This is meant to bring the logo in line with the latest styleguide from Denison University Communications department. There should be no interruption in service during the maintenance. For any specific questions related to the update please feel free to contact Jon Stevens ITS Web Developer.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

On 3/6/18 ITS will release an upgrade to McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

The Help Desk has received reports that faculty and staff are unavailable in the myDenison directory. ITS is currently working to correct the problem. Netnotes will be updated once this problem has been corrected.

Please contact the ITS Help Desk at helpdesk@denison.edu or (740) 587-6395 if you have any questions or concerns.

Faculty, staff, and students are advised that this month’s batch of Windows software updates and security patches will be deployed beginning the evening of Friday, February 23, 2018. All university-owned computers running Windows 7 and newer will be receiving updates.

These updates will download automatically without interrupting your work; however, a computer restart will be required to complete installation. As a result, Windows computers will experience a longer-than-normal startup time on the next reboot subsequent to receiving these updates. (Note: campus labs and e-classrooms are configured to automatically reboot every night at 4am, so as to minimize this disruption.)

ITS updates Windows computers monthly, typically at the conclusion of the third week of the month. These scheduled updates include software patches designed to plug recently-discovered security holes and keep your computer safe from intrusion; they do not include feature updates or other changes to usability.

Please contact the ITS Help Desk at helpdesk@denison.edu or (740) 587-6395 if you have any questions or concerns.

Between 6:00 and 6:30 AM on Thur 2/22/18, ITS will perform routine maintenance to the Login infrastructure. During this maintenance period there will be a brief 1-2 minute window when users will not be able to login to BigRedID based services such as Denison Apps, MyDenison, NoteBowl and other services.

If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.