by ·Comments Off on [Resolved] Unplanned Outage: List Server (listserv.cc.denison.edu)

[Update 7.3.18 10:36AM]

Services have been restored.   Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if you experience any problems with the Listserv.

We are currently experiencing a disruption with the List serve system. We are aware of this and working to resolve the issue as soon as possible. We will update this post as soon as we have an update. Please email or call the ITS Helpdesk if there are any questions or concerns.

Thank you.

by ·Comments Off on Completed: Planned Internet Outage Due to Power Maintenance, Thurs. 7/5/18 7am-4pm

Update 7/6/18 10:00am

The power maintenance is complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

Maintenance of the high-voltage power grid on campus will be on July 5th of this year. The outage will begin promptly at 7:00 AM and is estimated to last 8 hours for the locations listed below:

Baseball Field and Restrooms
Beaver
Beth Eden
Chiller Plant
Crawford
East
Facilities Services
Gilpatrick
Huffman
215 North Prospect
301 North Prospect
Mitchell Athletic Center
Bancroft House
Shannon House
Nursery Cottage
Press Box
Shaw
Shepardson
Solar Array  (will not receive power and will not be able to produce)
Swasey Chapel
Swasey Observatory
Whisler

In addition, there will be a power outage at Burke Hall beginning at 8:00 AM and lasting until around noon. This outage is needed as part of the Eisner Performing Arts Center construction effort. The Burke Hall outage will cause the following areas network to be down.

King Hall
Monomoy Annex
Stone Hall
Cinema House
Open House
Monomoy
118 North Mulberry
Doane Dance
Bryant
Burton Music
Burke
Ace Morgan

Web-based applications will be maintained, however, network access on campus will be limited in certain areas. There will be emergency power in buildings to support life-safety needs such as phones, fire panels, and exit lighting. Please turn off or unplug any unneeded equipment, computers, lights, and backup all data files prior to the outage.

Please contact Facilities Services with any questions or concerns.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Internet Equipment and Higley Hall, Fri. 7/6/18 5-7am

Update 7/6/18 8:00am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 7/6/18 from 5:00-7:00am which will result in the loss of the wired or wireless network in the following locations.

Internet – A brief outage will occur early in the maintenance window.

Higley Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [Resolved] Unplanned Outage: My.Denison and Banner Self Service

[Update 7.2.18 9:21AM]

Services have been restored.   Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if you experience any problems with My.Denison or Banner Self Service.

We are currently experiencing a disruption with My.Denison and Banner Self Service tools which includes access to Salary letters.  We are aware of this and working to resolve the issue as soon as possible. We will update this post as soon as we have an update. Please email or call the ITS Helpdesk if there are any questions or concerns.

Thank you.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Higley Hall, Mon. 7/2/18 5-7am

Update: 7/2/18 7:30am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Monday 7/2/18 from 5:00-7:00am which will result in the loss of the wired and wireless network in the following locations.

Higley Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed – Planned Outage – Network Maintenance Thu. 5-7 am

Update 6/28/2018 7 am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 6/28/18 from 5:00-7:00 am which will result in the loss of the wired, wireless and telephone services in the following locations:

Fellows Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed – Planned Outage – Network Maintenance Wed. 6/27/18 5-7 am

Update 6/27/2018 7 am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 6/27/18 from 5:00-7:00 am which will result in the loss of the wired, wireless and telephone services in the following locations:

Kappa Sigma

Baseball and Softball Pressboxes

Physical Plant

Recycle Barn

Homestead

Beta House

Burton Morgan

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Planned Change: McAfee Endpoint Security update on Denison Windows Computers starting Thu 6/28/18

On 6/28/18 ITS will release an upgrade to McAfee Endpoint Security on Denison-owned Windows computers. This upgrade is “silent” and will not impact your ability to use your computer while it is happening. At some point during the upgrade process, you might notice a Windows notification regarding your antivirus protection being off. It should resolve itself after a short period of time once the new software is installed and running. If the Windows notification stays there permanently, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395.

by ·Comments Off on Completed: Planned Outage – Network Maintenance Tue. 6/26/2018 5-7 am

Update 6/26/2018 7 am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 6/26/18 from 5:00-7:00 am which will result in the loss of the wired, wireless and telephone services in the following locations:

Barney Davis Hall

Burton Morgan

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Maintenance – Network Outage on South Quad Fri. 6/22 8 am

Update 6/22/18 12:45pm:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

We are in the process of doing some summer network maintenance in Burke Hall. The network cabling requires maintenance that will cause a network outage in the following buildings:
Stone Hall
King Hall
Burton Music 
Doane Dance
Ace Morgan Theatre
Monomoy
Monomoy Annex

 

118 N Mulberry

Delta Delta Delta

Open House

Delta Gamma

Mulberry

Cinema House

 

Work begins Friday, June 22 at 8 AM. The actual outage should not be more than a couple of minutes, but it could take marginally longer. This work affects multiple buildings in the South Quad and staff will be doing the upgrades one building at a time. This means the exact time that the outage will take place is not determined but will be within the 8 AM hour.

Thank you for your patience as we complete summer updates. Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.