by ·Comments Off on [COMPLETED] Planned Maintenance – Thursday 6/13/24 5 a.m. – 7:30 a.m.

Update: 06/13/24 8 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing a planned maintenance on Thursday, 6/13/24 from 5 a.m. to 7:30 a.m. on a few systems. During this maintenance, the following services will be unavailable:

1. On-premises storage (LAN Inbox and Shared Drives)
2. Eduroam Wireless
3. Printing Services

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Banner Maintenance Saturday, June 1st, 2024 from 6:00 AM – 10:00 AM EDT

Update 6/01/2024 10:23am:
All maintenance has been successfully completed.

Original Post:
Denison Information Technology Services (ITS) will be applying Banner security patches on Saturday, June 1st, 2024 from 6:00 AM – 10:00 AM EDT that will impact access to Banner and related systems. Users will not be able to access these services during this time.

Affected services include:
Banner Admin Pages
Banner Self Service
Cognos
Xtender
Jaggaer (e-procurement)
Nelnet Payment Gateway
MyDenison content that relies on Banner data

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [COMPLETE] Planned Outage: Network Maintenance, Thurs. 5/30/24 5-730am

Update 5/30/24 730am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post: ITS will be performing network maintenance on Thursday 5/30/24 from 5:00-7:30am which may result in the loss of the wired or wireless network in the following locations.

Samson Talbot 4th floor
Olin 2nd floor
Huffman 2nd floor
Burton Morgan 1st Floor

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] UNPLANNED MAINTENANCE: Jaggaer Unavailable 5/24/24 2:25PM

UPDATE 5/24/24 2:51PM:

The emergency maintenance for Jaggaer PROD has been completed and the service was restored at 2:50PM. If you experience problems, please try a fresh browser session, an incognito window, or clear your browser cache.

ORIGINAL POST:

ITS received notice this afternoon that invoices were not posting correctly to Jaggaer PROD (eInvoice/eProcurement). We are taking steps at this time to remediate this issue and will update this post once maintenance is completed.

If you experience a Jaggaer issue, please report it to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Network Maintenance in Samson Talbot, Tues. 5/21/24 5-7am

Update 5/21/24 730am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post

ITS will be performing network maintenance on Tuesday 5/21/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.


Wifi / Edge network in
Samson Talbot 4th and 5th floor

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Thursday 5/16/23 6 a.m. – 7 a.m. – labprinters.denison.edu, print release, and Student LAN Inbox

Update: 05/16/2024 6:30 am
Maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform a planned maintenance on Thursday, 5/16/23 from 6 a.m. – 7 a.m. on a few systems. During this maintenance, the following services will be unavailable:

1. labprinters.denison.edu website
2. Print Release – printrelease.denison.edu
3. Student LAN Inbox

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance at Physical Plant, Recycle Plant, & Homestead, Tues. 4/9/24 5-7am

Update 4/09/24 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Tues 4/9/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Physical Plant
Recycle Plant
Homestead

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETE] Planned Outage: Network Maintenance, Thurs. 4/11/24 5-7am

Update 4/11/24 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post:

ITS will be performing network maintenance on Thursday 4/11/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations

Hoaglin Wellness Center
Physical Plant
Recycle Plant
Homestead

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Complete] Planned Outage Network Maintenance on Thurs. 4/4/24 5-7am

Update 4/4/24 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).
Original Post

ITS will be performing network maintenance on Thurs 4/4/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations

Samson Talbot 2nd & 3rd floors

Whistler Hall
Huffman Hall 2nd floor
Doane Library 1st floor
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Complete] Planned Outage Network Maintenance on Tues. 3/26/24 5-7am

Update 3/26/24 7:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post ITS will be performing network maintenance on Tues 3/26/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Wifi / Edge network in
Burton Morgan 5th floor
Whistler Hall
Physical Plant
Shepardson Hall
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.