Fake News

(https://www.sans.org/security-awareness-training/resources/fake-news)

OUCH! is the world’s leading, free security awareness newsletter designed for the common computer user. Published every month and in multiple languages, each edition is carefully researched and developed by the SANS Securing The Human team, SANS instructor subject matter experts and team members of the community. Each issue focuses on and explains a specific topic and actionable steps people can take to protect themselves, their family and their organization.

Denison Information Technology Services (ITS) will be releasing security patches and critical updates to Windows computers the evening of Tuesday, October 13, 2020. You will be notified when updates are available via a Windows prompt that states, “You need some updates. Please select this message to install.

Note: To install updates during the COVID-19 pandemic from off campus, you must be connected to GlobalProtect VPN. If you are on campus,  you do not need to connect to GlobalProtect VPN to access updates. Additionally, ITS would like to remind you that we do not automatically update your machine. It is your responsibility to run updates by clicking the message above.

ITS recommends you install the updates at your earliest convenience. Updates will take about 30 minutes to install, including a reboot to complete the process.

If you experience any issues or have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Over the past month, Zoom has added a number of new features.

You must be on the latest Zoom version to take advantage of these features.

To update Zoom, navigate to the Zoom desktop application, select your Profile in the top right corner and select Check for Updates. (For more detailed instructions, see Zoom’s update video and article.)

Denison classrooms and labs will receive a Zoom update the evening of Thursday, October 15, 2020. New features will be available in spaces on Friday, October 16, 2020.

Highlighted Features

  • Self-Select Breakout Rooms – Want to allow your participants to pick a breakout room based on a topic of interest to them? Now you can with the self-select breakout rooms feature. If desired, you can pre-assign or manually assign some individuals to breakout rooms so you have discussion leaders in each room and then allow other participants to self-select.
  • Multi-Spotlight – Want to focus everyone’s view on meeting participants that are serving as presenters, panelists, etc.? Use the multi-spotlight feature! This will make the thumbnails for the selected individuals large in the main window. You can spotlight up to 9 participants. All other participant videos appear as small thumbnails in the band above. This will be the view for ALL participants that are on a current version of the Zoom desktop app.
  • The Multi-Pin feature works the same as Multi-Spotlight but affects only your view.
  • The Custom Gallery Organization feature allows you to drag and drop participant thumbnails so they appear in your desired order within the Gallery view. If you want all participants to see the same order, all you need to do is click the View icon and select Follow Host’s Video Order. When you want to return control of the video view to participants, click Follow Host’s Video Order again to remove the check. To return to the default gallery order, select Release Video Order.

For a full feature list, visit the Zoom Release Notes page to learn more. For a curated selection of Zoom resources, please see the Resources section of the MyDenison Zoom page.

If you have Zoom questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

In partnership with Information Technology Services (ITS) and Risk Management/Environmental Health and Safety, Denison has provided computer cleaning kits to all teaching spaces with technology and to computer labs across campus.  Anyone who uses technology in these spaces is asked to follow the posted computer cleaning instructions.

Microfiber cloths are being distributed weekly to spaces and arranged with the building’s coordinator. If you find a space is low on spray or microfiber cloths, please complete the supply request form and someone will coordinate a replenishment of materials. Please place used cloths in the marked buckets that are provided in each space.

Please keep in mind some best practices:

  • Do not spray directly on any item, please only spray onto the cleaning cloth.
  • Place used microfiber cloth in the provided used bucket for laundry service pickup.
  • Please do not remove bottles from their designated room. If a bottle needs a refill, please fill out the supply request form.
  • Do not throw trash or other materials other than used microfiber cloths into the marked used bucket. Please dispose of tissues and paper towels in the garbage can.

As of Friday 10/9/2020, Pulse Secure VPN / remote.denison.edu has been turned off.

For VPN/Remote Access, please visit https://my.denison.edu/globalprotect for instructions on installing and using GlobalProtect VPN.

If you have any questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

Update: 10/08/20 6:00 am:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu

Original Post:
ITS will be performing wireless maintenance in the following buildings resulting in the loss of wired or wireless network on Thursday 10/08/2020 from 5 am to 7 am.

Michael D. Eisner Center for the Performing Arts

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Planned system maintenance was completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu (see www.denison.edu/campus/technology/service-desk for hours).

Original post:

ITS is planning to perform maintenance on servers hosting shared network drives (PERSONAL, SHARED, MEDIA, SCRATCH, etc) on Thursday 10/8/20 between 4:00am and 7:30am. There will be short outages for the above network drives and printing while servers are rebooted to complete the maintenance. Please do not update files stored on the network file servers during this time period.