The administrative systems environment will undergo routine maintenance on Thursday, August 23, between 4am and 7:30am. During this time Banner, Self-Service, Cognos, Xtender, Focus, Smartcall, Extensis, WebHelpdesk, Novell Zen, VMware Manager, and the online directory will be unavailable.
Banner Jobsub Unavailable – 8/21 – 6:30-7:30am
The Banner job submission subsystem will be unavailable from 6:30-7:30am Tuesday, August 21. Features other than job submisison WILL be available.
Login to Select Denison Web-based Services Briefly Unavailable Thursday 8/16/12 – 7AM
On Thursday, August 16, logins to some services will be briefly unavailable from approximately 7:00 to 7:05am as necessary maintenance occurs. Affected services include Denison Apps, OrgSync, PeopleAdmin, Freestyle previews, Symplicity, Denison Wiki, DU Forums, the Writing Center, and the campus calendar. If you experience difficulties please wait a few minutes and try again.
Mitchell Network Connectivity Issue – Monday 8/13/2012
Update: Full service was restored by approximately 11AM on 8/13. If you continue to experience network connectivity problems, please contact the ITS Help Desk.
There are a couple of areas within the Mitchell Athletic Center where there are problems connecting to the wired network due to network equipment issues related to fiber work. ITS is working to restore service as quickly as possible. If you are having problems accessing the network and would like a call back as soon as service is restored, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Internet link down
Denison’s Internet link was down this morning from about 7:05am until 7:50. This would have affected access to Denison Apps, and other external sites.
Banner, Self-Service, Cognos, Xtender, Focus, and Online Directory Outage
The Banner environment will undergo routine maintenance on Tuesday, August 7, between 5am and 8:30am. During this time Banner, Self-Service, Cognos, Xtender, Focus, and the online directory will be unavailable. The production systems will be restored to operation first, then the test systems, with the goal of all systems available by 8:30am.
7:40am Banner production services have been restored.
Denison Apps, MyDenison, Freestyle, other services briefly unavailable August 7 between 6:30 and 6:45 a.m.
Several Denison-hosted websites and services will be unavailable for a brief outage between 6:30 and 6:45 a.m. on Tuesday, August 7 for database server maintenance. These services include:
- Denison Apps (Web interface only)
- MyDenison
- Freestyle
- DU Forums
- Admissions Web Scheduling
- Denison Online Journals
- The Denison Museum
- Student Employment
- OrgSync
- Symplicty
- Denison Wiki
If you are unable to access any of these services during this time period, please wait a few minutes and try again.
Note: Many services, such as Denison Apps, will still be available during this brief window, if you are already logged in.
Planned Service Outages on July 26 from 6-8:30AM
Update 7/26/12 9AM – Maintenance completed and all services restored.
Original Post:
The services Smartcall, Extensis, Luminis, Zenworks, Web Help Desk and VMware manager will be unavailable on Thursday morning, July 26, between 6 and 8:30AM. During this time they will moved to a new server.
If you experience problems with these services after 8:30AM- or problems with any other service – please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. Any updates to the planned outage will be posted here.
Thank you for your patience.
The Cognos/ODS service is available again.
*Cognos/ODS Services Unavailable*
The Cognos/ODS server (dahlia) is being migrated to a new server on July 20, 2012 between 6:00AM and 9:30AM due to hardware malfunction. These services will be unavailable during this time period.