by ·Comments Off on *Update – Campuswide Login Issues Reported

*This is believed to have been fixed as of 12:30.

At this time, we are receiving numerous reports of users being unable to login to the network. This issue appears to be campus-wide and our technicians have been notified. We hope to restore this service as soon as possible. Sorry for the inconvenience.

by ·Comments Off on Experiencing Mail Server Problems

We have had several reports of users experiencing problems with mail.denison.edu.  There is an inability to login to the mail server and/or send messages.  We will post an update to netnotes.denison.edu when we have resolved the issue. Sorry for the inconvenience.

**The problem appears to have been a broken name service on one of the internal email servers. It has been fixed.

There appears to be a delay in sending mail to roadrunner (rr.com, roadrunner.com) recipients.

by ·Comments Off on Server maintenance

There will be a short network outage as maintenance is performed on one of our firewalls during our Thursday morning maintenance window.  Network outage ended at 6:46 a.m.

Oracle Calendar will be down for database maintenance. Oracle Calendar restarted at 7:00 a.m.

Expect all services to be available again before 7:30 a.m.

by ·Comments Off on Email Scam – Do Not Respond to “Warning! Your mailbox is almost full.”

The email from “Kovendi Zoltan <zkovendi@uoradea.ro>” with a subject of “Warning! Your mailbox is almost full.” is a scam. Please do not click on the link in the message.

Please delete and DO NOT RESPOND to this or any emails that request computer account or other personal information. They are an attempt to steal, at minimum, your email or other computer account, at maximum, your identity.

Again, this a fake email and should be deleted. If you replied to it in any fashion, please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 for advice on steps to take as a victim of a phishing attack.

by ·Comments Off on Server Maintenance

Tomorrow morning during the standard maintenance window server updates will be applied causing a couple of brief outages. During this time the following services will be unavailable:

  • Admissions and Financial Aid Applications
  • ITS Help Desk Tools
  • Password change forms
  • Guest Access Utility
  • National Clearinghouse Enrollment Verification
  • Single Sign-On Authentication (login.denison.edu)
  • Denison Apps (existing logins are unaffected)

If you experience trouble with a service listed above please wait a few minutes and try again. If the problem persists contact the ITS Help Desk.

Maintenance completed: 7:32am

by ·Comments Off on Blackboard login issue overnight Sunday 2/19/12

Due to an issue with the Blackboard login service, some students may have been unable to log in to Blackboard between 9pm Sunday 2/19 and 7am Monday 2/20. The problem has been corrected. If you experience a problem logging in to Blackboard, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

 

 

by ·Comments Off on Firewall issue

From 2:00 p.m. to 4:00 p.m. today there was an issue with the Denison firewall mistakenly blocking email messages with attachments. The issue has been corrected. Anyone attempting to send an email with attachments to a Denison.edu address would have been notified of the delivery failure.

by ·Comments Off on Email Delivery Delay

As more individuals on campus migrate to Denison Apps powered by Google, ITS must also migrate back-end email services from our legacy servers, to Google.  Until all community members have migrated, we must continue to run an infrastructure that supports the previous email platform.  This transition caused an unforeseen issue on a Denison-owned  server, which resulted in the email delivery delays observed this week.  These delays impacted individuals regardless of which email service they were using (Denison Apps or the legacy system).  We have corrected the issue and will continue to work to minimize any service disruptions during this transition period.