Update 8/28/13 8AM:

Updates to the MyDenison server environment were made on 8/27/13 in order to address the issues experienced earlier in the day. If you continue to experience problems with MyDenison, please report them to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 8/27/13 3:15PM

MyDenison is experiencing significant slowdowns – you may experience a lengthy delay in getting to my.denison.edu. If you are using one of the below listed services, you may wish to access the service directly. ITS is working to address this issue.

Update 8/27/13 1:30PM:

MyDenison is now available. If you continue to experience any issues, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS has received a number of reports if difficulties loading MyDenison. ITS is working to correct the problem.  In the meantime, if you have need to check your class list/course schedule, confirm your registration, or provide emergency contact information you can access DU Self Service directly at http://web4prod.denison.edu. Your UserID is your D-number.  If you do not know your Self Service PIN, you can reset it at www.denison.edu/its and click the “How to Change Your Password” link.

• Denison Apps (email, calendar, Google Drive):  http://apps.denison.edu
• Blackboard: http://courses.denison.edu
• DU Self-Service:  http://web4prod.denison.edu
• Netnotes (aka ITS Alerts):  http://netnotes.denison.edu
• PeopleAdmin (aka HR Applicant Tracking):https://employment.denison.edu/hr/sso
• OrgSync: https://orgsync.com/cas/denison-university
• Denison People Directory (public information only):www.denison.edu/directory
• Denison Campus Calendar: www.denison.edu/calendar

The ITS Help Desk will be open on Sunday 8/25 from 11am-5pm and on Monday 8/26 – Wednesday 8/28 from 8am-6pm. If you have any computer/mobile device questions or problems, don’t hesitate to contact us!

Phone: 740-587-6395

Email:  helpdesk@denison.edu

In Person:  Fellows 100A

On Sunday 8/25 from 11am-5pm, ITS will also have staff available outside the Curtis Service Center Entrance and in Fellows 100 to assist first year students.

STUDENTS: In MyDenison, select the “Campus Resources” tab and then “Information Technology Services” and “Guide for Students” for information on connecting to Denison resources.

Updated Post 9:00AM:

Windows logins are now being processed. If you experience any issues, please contact the ITS Help Desk.

Original Post:

ITS has received a number of reports of issues logging in to Windows computers with a message saying “Processing Login to User Source”.  Investigation is underway and updates will be posted here. If you are experiencing the problem and would like to receive an update when it is resolved, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

ITS is working to diagnose and correct Mac login issues that have been reported both on-campus and off-campus. If you experience an issue logging in to your Mac, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update: 9:15am FTP service to Novell has been restored.

FTP from Banner Jobsub and Focus to Novell Lan Inboxes and Departmental folders is currently unavailable. There is not yet an estimate of when it will be available.

*This work is completed*

To prepare our infrastructure for new wireless deployments in administrative and academic buildings we have an engineer on campus from our wireless vendor who will be performing some upgrades. This work will result in a wireless outage for Chamberlin, Mitchell, and the Doane mailroom. An update will be provided when this work is complete.

Update 8/14/13 10:15AM:

The problem is resolved and Denison.edu is now available.

Original Post:

There is a temporary issue accessing www.denison.edu.  University Communications and ITS believe this issue will be resolved shortly – please check back for updates.

Other Denison web services are available.

MyDenison – my.denison.edu

Denison Apps – apps.denison.edu