An engineer from our wireless vendor is on campus on 10/22 and 10/23. There may be intermittent outages on the wireless network while they perform diagnosis and assessment.
Unplanned Outage for South Lower Campus
We had an unexpected outage for south lower campus beginning at 12:42 due to a fiber break. The break has been repaired and all is up and functioning normally as of 1:02pm.
denison.onthehub.com Unavailable on Wed. 10/23/13 from 7-9AM for maintenance
Kivuto, the vendor who provides denison.onthehub.com for Microsoft software downloads through Denison’s Microsoft agreement for student, faculty and staff personal computers, has announced that site maintenance will take place on Wed. 10/23 at 7AM. The site will be unavailable while maintenance occurs (anticipated to be 2 hours or less). If you experience problems accessing the site after 9AM, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Completed: Planned server maintenance: brief interruption for S:\, M:\ and W:\ drives access on 10/18/13 between 5:30am and 7:30am
Update on 10/18/13 at 6:45am:
Server maintenance is complete and all Novell services have been restored.
Update 2:15pm 10/16/2013:
The server maintenance has been postponed to 10/18/13 between 5:30am and 7:30am.
Original post:
ITS is planning to install latest updates on Novell file servers hosting S:\, M:\ and W:\ drives (SHARED, MEDIA and SCRATCH volumes) on Thursday, 10/17/13 between 5:30am and 7:30am. As these updates are being applied, there will be brief outages for the above network drives while servers are rebooted to complete installation.
Resolved: Internal Email Server Issue Delayed Emails from Laniers, Reports, etc. – Tues. 10/15 AM
A problem with looping email messages flooded Denison’s internal email server and caused a delay in messages generated from Laniers, administrative reports, etc. The issue has been addressed and mail is now being delivered normally.
NOTE: If you experience a problem with scanning to email on a Lanier and need immediate access to the scanned file, please scan again to your LAN Inbox.
Completed – MyDenison Maintenance Tuesday, 10/14
Update: maintenance completed at 6:45 AM
Between 6:15 and 6:30 AM, ITS will perform routine maintenance to the MyDenison servers. MyDenison should be available again by 6:45AM.
During this time period, if you have need to check your class list/course schedule, confirm your registration, or provide emergency contact information you can access DU Self Service directly at http://web4prod.denison.edu. If you do not know your Self Service PIN, you can reset it at www.denison.edu/its and click the “How to Change Your Password” link. Additional services may be accessed directly via these URLs:
- Denison Apps (email, calendar, Google Drive): http://apps.denison.edu
- Blackboard: http://courses.denison.edu
- DU Self-Service: http://ssb.denison.edu
- Netnotes (aka ITS Alerts): http://netnotes.denison.edu
- PeopleAdmin (aka HR Applicant Tracking): https://employment.denison.edu/hr/sso
- OrgSync: https://orgsync.com/cas/denison-university
- Denison People Directory (public information only): http://www.denison.edu/directory
Completed: Planned server maintenance: brief interruption for U:\ drives access on 10/10/13 between 6am and 7:30am
Update on 10/10/13 at 6:35am:
Server maintenance is complete and all U:\ drive and Print services have been restored.
Original post:
ITS is planning to install latest updates on Novell file servers hosting employee and student U:\ drives (PERSONAL volumes) on 10/10/13 between 6am and 7:30am. As these updates are being applied, there will be brief outages for U-drive and Print services between 6am-7:30am while servers are rebooted to complete installation.
Completed – Planned Network Maintenance on 10/10/13
Tuesday October 10th there will be network maintenance that will disrupt network connectivity in Knapp Hall and Barney-Davis. This will occur from 5:00AM to 7:00AM.
Resolved: Denison Apps Calendar Issues Reported – 10/1/13 PM
Update:
Google posted that the problem was resolved at 4:18PM on 10/1/13. If you experience problems, please report them to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu
Original Post:
ITS has received several reports of individuals having trouble either reaching their Denison Apps Calendar or saving events on their Denison Apps Calendar. At 4:08PM, Google reported that they are investigating issues with Google Calendar and will provide updates as they become available. To see these updates, please visit the Google Apps Status Dashboard and click on the icon for Google Calendar in the 10/1/13 column (currently an orange dot).
Brief Unplanned Blackboard Outage – 9/26/13 ~1:15PM
Per Denison’s Blackboard host site, there was a very brief (approximately 6-minute) Blackboard outage around 1:15PM this afternoon which resulted in a “Blackboard is temporarily unavailable” error. The issue has been corrected. If you experience any Blackboard problems, please notify the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.