There was a delay in distribution of email messages sent to listservs between about 12:30 and 3:30pm today. The issue was corrected and all messages have now been delivered.
iModules: Service disruptions for this hosted website
iModules, the website service that hosts our DenisonEverywhere alumni pages has experienced service disruptions throughout the day. The iModules company reported earlier in the day: “We continue to experience effects of the cyber attack that began this morning and is affecting U.S.-hosted Encompass sites. Despite intermittent availability, outages continue.”
The service is currently available
Completed – Network Outage – Herrick Performance Hall – 2/12/14
The planned maintenance for 2/12/14 was completed. Continued maintenance is expected in Herrick to complete the project.
Planned:
Installation of new networking equipment will begin in Herrick Performance Hall on 2/12/14 at 1:30PM. This will include installation of a networking box, a network switch and cable runs for new wireless access points. The work will be preformed after regularly scheduled classes and the building has been reserved for ITS maintenance from 1:30PM to 5:00PM.
Update/Delayed:
Due to priority tasks this work will be delayed until Wendesday, 2/12/14.
Original Post:
Installation of new networking equipment will begin in Herrick Performance Hall on 2/7/14 at 8:00am. This will include installation of a networking box, a network switch and cable runs for new wireless access points. While work will begin at 8:00AM it will not interrupt the regularly scheduled classes. Work will continue throughout the day until completed.
Brief Blackboard Disruption 2/10/14
There was a short disruption to our Blackboard service from @12:50 – 1:10 p.m. this afternoon. The University of Cincinnati had a problem with their firewall. The problem has been resolved. If you experience any problems logging into Blackboard, please contact the ITS Helpdesk at 740.587.6395.
Completed: Planned Systems Maintenance 2/11, 5:00 to 6:00 AM
Update:
Maintenance was completed by 5:30 a.m.
Original Post:
ITS is planning to update firmware on campus firewalls on Tuesday, 2/11/14 between 5:00am and 6:00am. All services are expected to be maintained throughout the process.
Completed: Denison.onthehub.com Unavailable Due to Maintenance, Wed. 2/12/14 7-9AM
Update:
The site was available again by 9AM 0n 2/12/14.
Original Post:
The vendor who provides the denison.onthehub.com web site for distribution of Microsoft software for student, faculty, and staff personally owned machines has announced they will be performing maintenance this Wed., 2/12/14. It will begin at 7AM and may last for up to 2 hours and the site will be unavailable during this time. Please try the site again after 9AM.
Completed – Network Outage – Burton Morgan – 2/11/14 – 5:00AM to 7:00AM
On Tuesday, 2/11/24, network maintenance will be preformed in Burton Morgan between the hours of 5:00AM and 7:00AM. Removal of old network equipment will occur which may cause a temporary network outage in Burton Morgan.
Resolved: Denison.onthehub.com Unavailable Due to System Issues – 2/3/14 PM
Update 2/3/14 3:30PM:
The denison.onthehub.com web site is now available.
Original Post:
The “denison.onthehub.com” web site that distributes Microsoft products for student, faculty, and staff use on personally owned computers is currently unavailable due to vendor system issues. The vendor reports that they anticipate being able to restore service by 4PM this afternoon.
Update: Banner System Upgrade: Issues reported
Update:
ITS has located and applied fixes to the small number of issues that arose after the Banner system upgrade this past weekend. ITS is continuing to work with the Banner vendor, ellucian, to investigate why these unexpected errors occurred.
Original Post:
As a result of the Banner system maintenance work that took place this past weekend, several Banner users have notified ITS about various issues they have encountered this morning/afternoon. ITS is working with with the Banner vendor, ellucian to assist us in fixing these issues. Please note, you may encounter specific issues when using Banner, Banner extracts and with some Cognos/ODS reporting functionality.
Again, we are aware of these issues and are working as quickly as possible to fix them. There is no immediate requirement to report these known issues; however, and if you desire, please feel free to contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Completed – Wireless Maintenance – 2/4/12 – 5:00AM to 7:00AM
Completed:
Upgrades were completed by 7:10AM. Please monitor wireless behavior in residential areas and report any issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu
Original Post:
A software upgrade will be performed on Tuesday morning that may impact the majority of residential wireless. There will be temporary outages from 5:00AM to 7:00AM