Update 8/7/2014 6:50am: Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Network maintenance will be performed on the campus internet lines between 5:00AM and 7:00AM on Thursday, August 7th, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.

Update 7/30/2014 9:30pm: The network is now up and stable.  If you are experiencing a problem accessing a network resource, please contact the ITS Helpdesk.

Update 7/30/2014 8:20pm: We have correct the problem on the network.  We have a few buildings that still need a visit to make sure everything is up, but all is stable at this time.

Update 7/30/2014 4:20pm:  We are working with support to resolve the issues.  Currently, we do not have an estimated time for resolution of the problems.

Original post:

We are aware of network slowness and are looking into the issues.

On July 31, 2014 beginning about 8am and ending about 5pm, AEP will be performing maintenance on our primary internet line.  While they are not expecting the maintenance to cause an outage, if an outage occurs, the Denison’s backup internet line should come up with little or no noticeable interruption.

Update 2014/07/31 7:00am – Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Original post:

On Thursday, 7/31/14, network maintenance will be performed in Burke between the hours of 5:00AM and 7:00AM.  A code upgrade to network equipment in this location will cause network outages for all of South campus.

Update: The network maintenance scheduled for, 7/29/14, was completed at 7:00AM.

 

Original: On Tuesday, 7/29/14, wireless network maintenance will be performed that will cause periodic outages for the entire Denison community. The outages may vary in length and location. These outages will take place between 5:00AM and 7:00AM.

Update 2014/07/24 7:05am – Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Original post:

On Thursday, 7/24/14, network maintenance will be performed in Curtis and Shaw between the hours of 5:00AM and 7:00AM. A code upgrade to network equipment in these locations will cause network outages for West quad, North quad, Facilities, East quad, Athletics, Beth Eden, Gilpatrick, Swasey, Observatory, and Whisler.

UPDATE

The ODS upgrade is complete. Some post upgrade work will continue on the back-end.

As always, if you encounter any issues, please contact the Help Desk at x6395 or by email at helpdesk@denison.edu.

 

As planned, ITS will be upgrading to ODS 8.4.1 this weekend, starting on Thursday, July 17. We expect to be back up in Production on Monday, July 21st.

Here are some important facts about the ODS upgrade:

  • We will clone (copy) ODSPROD to ODSTEST on Weds, July 16th in preparation for the upgrade.
  • All scheduled reports from ODSPROD will be suspended for the upgrade outage.
  • On Thursday morning, you will still have access to your Cognos reports; however, when you log into Cognos (Production), the queries and reports will be setup to run against the ODSTEST environment.  Important: This ODSTEST environment will NOT be refreshed during the upgrade outage. All Cognos reports run during the upgrade period will use cloned Banner data that will be current as of noon on Wednesday, (7/16.)
  • We will be working on this ODS upgrade all weekend.
  • On Monday morning we expect to be up and running against a refreshed, upgraded ODSPROD environment.

Update 7/17/14 7:05am   Completed.  If you experience issues connecting to the network, please contact the ITS Helpdesk.

Original post:

On Thursday, 7/17/14, network maintenance will be performed in Burton Morgan between the hours of 5:00AM and 7:00AM. A code upgrade on network equipment in this location will cause network outages for Burton Morgan and the Safety and Security office.

Update: Due to unforeseen circumstances the wireless outage did not take place until 1:45PM. The outage lasted roughly 3 minutes. If you are in residential locations and find that you are unable to connect to the wireless network please contact the help desk.

Maintenance will be performed on residential wireless devices today at 1:00PM to enable backup processes. This will be a brief outage of 5 to 15 minutes. An update will be posted to netnotes once this task is completed.