Some submissions in assignments with the “Convert submissions to Google Docs” option enabled are not being converted. Reports indicate that most student submissions convert properly, but in some cases, there are a few within the class that do not. Notebowl is working with the Google Apps team to get this issue resolved. ITS Notebowl Administrators will post updates when we have more information. 

If you need particular assignments converted in order to grade them, please send a ticket to the ITS Service Desk at servicedesk@denison.edu and include the following: course name, assignment name, names of students whose submissions did not convert. We can send this information to Notebowl and they will restart the conversion for the assignment. Alternatively, you can download the submission and use Microsoft Word’s track changes feature to grade. Then you can upload the Word file back into Notebowl for the student.

Please note: From Friday, March 12th through Sunday, March 14th, ITS is converting to a new service management replacement tool called TOPdesk. There might be a delay in ticket response time during this period. Please see this post on MyDenison for more details.