Issue with scheduled Cognos reports

Update (Feb. 26, 2014): ITS installed a Cognos fix pack this morning, which has resolved this issue.

Original Post:

ITS recently discovered a problem where some scheduled Cognos reports fail to run, creating no output. We’re working with IBM support to resolve the issue. If you have critical scheduled reports, please run them manually for the time being.

To see if your scheduled reports are running as expected:

  • Login to cognos.denison.edu
  • Go to the My Area menu (little person icon beside Launch).
  • Choose My Schedules and Activities.
  • Choose Past Activities from the menu on the left.
  • Check the Status column on the far right of the activity log.