RESOLVED: Google Chrome Missing from Some Denison Windows Computers

Update 2/8/19 ~9:00AM:

The issue is believed to be resolved with the reinstallation of Chrome on computers that were missing it. No further reports of issues were reported Thursday afternoon. If you find that Chrome is missing from a computer, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post 2/7/19 Noon:

ITS has received a number of reports and confirmed an issue with Google Chrome being removed from some Denison Windows computers. The reported instances have largely been in eclassrooms/labs with isolated instances associated with faculty/staff computers.

For eclassroom/lab computers, ITS has taken steps to reinstall Google Chrome. If you find that Google Chrome is missing in an eclassroom/lab, please report it to the ITS Help Desk at 740-587-6395.

Should you experience this on your faculty/staff Denison computer, we ask that you report it to the Help Desk including the Denison inventory sticker number (on a white tag with red lettering, number preceded by “CS”) so we are aware of the issue but to restore it most quickly we recommend you go to Google Chrome’s download page at https://www.google.com/chrome/ and reinstall.