Eduroam Help Session Fri 2/3, 3:00-4:00PM

Please drop by Fellows Hall Room 100 if you need help connecting your device(s) to eduroam using the new, most secure way. The 3/14/2023 deadline to have all your devices connected the new way (by going to and enrolling through “SecureW2”) is fast approaching!


Connecting to Eduroam the new and most secure way

Any devices you connect to eduroam (computer, tablet AND phone) must be connected using the new, more secure way by Tuesday March 14, 2023.

  • OLD: If you most recently connected to eduroam using your Denison email and password, you are using the old, less secure way.
  • NEW: If you most recently connected to eduroam by visiting and enrolling through SecureW2, you are connected in the new, more secure way.

On Tuesday, March 14, 2023, devices that are NOT connected the new way will be disconnected from eduroam, and they will not have WiFi service until you reconnect using the new way.

Not sure how you are connected? Use this Quick Eduroam Connection Check guide to check each of your devices. We will also reach out by email to notify you if you still have devices connected the old way.

Need to reconnect the new way? Follow the steps below. For more detailed instructions, please see the appropriate guide for your device: MacWindowsiOSAndroidChrome.

1Select the Denison-JoinWiFi network.
2Open a web browser (on iPhones/iPads, use Safari) and go to
3Follow the on-screen prompts.

Need help? Drop by the Eduroam SecureW2 drop-in help session in Fellows Hall Room 100 on Friday, Feb. 3 from 3:00 to 4:00 pm with your device(s) for assistance. You can also contact the ITS Service Desk at or 740-587-6395 or visit at your convenience during open hours:

  • Monday-Thursday 8:00 am-6:00 pm; Friday 8:00 am-5:00 pm: Fellows Hall Room 100A
  • Sunday-Thursday 7:00-10:00 pm: Library Learning Commons, desk near the printers